Service King Scottsdale

The outcome of the car is excellent. I have no issue with the skill and workmanship or the timeframe in which it was done. It is however no surprise to the people there that I would not say I was completely satisfied with the experience. I was told the repair would take days and the company knew that I was on vacation ( the first one I have taken in almost 8 months), and that I would pick the car up when I got back, in 10 days. While on vacation, I received texts telling me the car wouldn’t be ready until 7/10, and then 7/20. I called and spoke to the manager who confirmed the delay. I then had to use time to arrange a rental at a nearby Enterprise, one I would have to pay for, since my car insurance doesn’t cover car rental. The whole process was frustrated and upset me over the week due to multiple texts from the company pushing out the time frame. 7 days into the vacation, I learned that they accidentally had the wrong car in mind, that my car was done, and I could pick it up at the correct time. Although I was happy to hear that, the vacation was interrupted by the stress of this situation and the concern of the costs that were I potentially involved, leading to a less than great experience.

Jeremy was very helpful and kept me aware of everything in a very timely manner! My car was repaired earlier than the projected date and from what I can see the car was repaired very well! I would recommend service King and Jeremy very easily! Thank you for making a bad situation much easier!

Excellent service from Jeremy Hagedorn.

I thought Jeremy was. Extremely helpful!

My service rep Kari was great. Great service

Great customer service. Always kept me posted on the progress of my vehicle. Friendly, courteous and very good work.

Excelente service

Very accommodating, nice to deal with and always kept me posted on progress.

They did a nice job.

Jeremy was great. Very communicative and everything he told us about the process and date milestones actually happened. Great experience and the car looks great.

Very impressed with the courteous and fast service. A job very well done????

They were excellent! I would highly recommend them and definitely use them again!

Great and quick service, hope my Ins is also quick in processing my claim

Car looks great!

Sal was fantastic at keeping us informed of the status of the vehicle and even managed to get the vehicle completed ahead of time. Thanks again for the excellent service.

Great service, with exceptional service

I appreciate the consideration to finish ahead of schedule.

David Carlos was terrific handling the prompt repair and return of my vehicle. Everything went smoothly and was completed ahead of schedule.

Good repair and customer service, and on time. Appreciate it. Many thanks.

Great communication during the process. Finished the car early and it looks absolutely perfect! Thank you!