Tina B.
Vehicle Make : Nissan
Very satisfied with the service I received.
Ralph J.
Vehicle Make : GMC
Don't think it could have been handled any better. We were kept aware of the status by both friendly and professional personnel.
April L.
Vehicle Make : Mazda
Quick and courteous service! My car looks like I never hit a tree! Thanks!
Anita N.
Vehicle Make : Nissan
Staff was very friendly and professional. Body work impeccable and done in a timely manner. I was completely satisfied and would recommend this establishment to anyone needing repairs.
John C.
Vehicle Make : Nissan
You guys were very respectful about my working nights and sending me text messages and emails instead of calling me during the day. The paint jobs looks fabulous I can’t tell where it stops and starts
Alvin R.
Vehicle Make : Chevrolet
From beginning to end the staff at Joe Hudson was outstanding!
Darrin S.
Vehicle Make : Dodge
This is the 3rd time that we have used JHCC for repairs.
First time was the Enterprise Branch with our Lincoln MKX ($25k car)and we were completely satisfied.
Second time was the Birmingham Branch with my son's FJ Cruiser ($14k SUV) and we were completely satisfied.
This time at the Dothan Branch with my 2017 RAM 3500 ($76k Truck) and the work so far is sub standard after being notified for pickup. The fender is visibly out of alignment in several places, 4 to be exact. The lower panel by the rocker is about a ****/2 inch out. The lower panel by the rocker has better than a ****/4 inch difference than the other fender. The fender and the hood are at least ****/8 inch difference in height and another ****/8 inch difference in the gap.
I do expect it to look just as it did before the accident and will not except anything less.
I received a phone message on Friday at 3:39 and informed that my truck would be ready for pickup and to be there between 4:45 and 5:00. I called back to inform the JHCC team that I would be ready to pick up the truck and was headed to JHCC. I was again informed that the truck would be ready and that I would get a call as soon as it came out of the detail shop. I was running behind, however I had not received a call and thought for sure I would be there by 5:00 and did not make it. I did receive a text (not a call) at exactly 5:00 that the truck was being reassembled and I would be called once it was complete. Confused me as I had already received a phone call and confirmed with a follow up call that is was ready for pickup.
To be completely satisfied, I would like my truck back exactly like it was before the accident.
Thank you,
Darrin Swan
Anthony C.
Vehicle Make : Dodge
Professional and honest. Andrew does a wonderful job explaining the process of the repairs ahead of time.
Matthew E.
Vehicle Make : Chevrolet
Very professional. Not one complaint
Adrian H.
Vehicle Make : Toyota
You were very customer friendly and our car looked like a new one when we picked it up. We were very pleased with everyone we delt with. Keep up the good work.
Adrian H
Jeffrey W.
Vehicle Make : Nissan
Everyone there was extremely professional and courteous. Even though I live 50 miles away I insisted on JHCC fixing my car. They had repaired cars for me years ago and I knew the job would be perfect. Thanks to all the staff!
Alvin R.
Vehicle Make : GMC
Joe Hudson always provides top notch service!9
Marvin A.
Vehicle Make : Nissan
Excellent job and such a friendly staff. Secretary should be commended because of her professional politeness toward the customers.
John E.
Vehicle Make : Chevrolet
They did a wonderful job.. Everyone was kind and very polite.... We were kept up to date during the whole process....
Karen S.
Vehicle Make : Audi
Your text and email updates were greatly
Appreciated
The staff were professional and courteous
Denise H.
Vehicle Make : Honda
The repairs were done quickly, and done well.
Matthew S.
Vehicle Make : Ford
Incredibly impressed with how I was treated from start to finish. Knew exactly what was happening, step by step. Treated like a king
Kenneth F.
Vehicle Make : Ford
Great customer service and outstanding system to keep you informed of car repair status
Laury G.
Vehicle Make : Nissan
Your word on the number of days was accurate. Updates with process and detailing my car was an added bonus of sstifactions.
Pilcherria J.
Vehicle Make : Hyundai
JHCC did the work within the timeframe they specified and for the amount of the estimate. They called daily to let me know the status. Very satisfied with the work performed. I would definitely use them again.
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