Joe Hudson's Collision Center - Huntsville

I have been to a few repair shops in my 46 years of driving, but none have been as professional, honest, and on-time like the Joe Hudson’s on University Drive, Huntsville! From the receptionist to my service writer, I received the attention and understanding from people who care about those already stressed out over their circumstances. What I was told would happen, actually did. No smoke and mirrors or excuses - but actual sincerity when listening to me. They fully explained their process, and I received a text each time my car moved from stage to stage. I actually had to go back the next day to get some items I left in my car. A nice young man met me (after hours), and took care of me! I especially want to recognize Mark who has obviously instilled the spirit of customer care and professionalism in his team. Thanks to you, Mark, and to your team at Joe Hudson’s! Did I mention the repairs we’re outstanding? My car looks good as new!

MARK & **** are efficient, effective, personable, competent and professional representatives of your company. I will definitely bring all my future automotive business to them to handle. Thank you for doing such a high level of employees and services to the public. I certainly understand USAA'S decision to do business with and through you. Again thank you, Roy L

Mark ****was professional, informative and on point. The work was done as promised and on time.

Personalized attention even when the office is busy

The service was amazing and i felt very welcomed by the whole staff. Thanks for the quick repair and great customer service.

Awesome job!

Very friendly and courteous. Repairs were updated daily or as they occured. Repairs made the truck look brand new. This is the second vehicle we have taken here and would do so again.

Car looked amazing, service was great.

Professional, dependable with excellent service!

Great service!

Hudson does an excellent job keeping you informed as to how the repair work is progressing.

The only place that we know that will do the job right the first time, very friendly people, they keep you up to date on your vehicle and stay in Constant Communication with you

Great and timely service. Beautiful job.

Brooke and Mark were both excellent to deal with.

Well done!!! We were kept informed all along the way by their friendly staff. Good job!

Mark ****and Brooke Royster, as well as the rest of the JHCC team, treated me with the utmost respect, professionalism, and courtesy throughout the entire vehicle repair process. They gave consistently put my concerns first in providing their services.

We were very happy with the service we received. Mark ****took VERY good care of us and in a very professional manner. We would recommend him to anyone who needs collisions repair work done...even the lady who was driving my car and hit my friend!

Fantastic job! I can not tell that the car was ever hit. Very friendly and helpful staff. Will definitely recommend you all to others.

Their customer service is excellent.

Kind,fast and reliable