Body Shop

Real Reviews From Verified Customers

Rendy E.
Vehicle Make : Nissan
5 out of 5
3/16/2016
Nice customer service.
Sam G.
Vehicle Make : Kia
5 out of 5
3/10/2016
Great job thank you car looks like it never got hit
Elva S.
Vehicle Make : Toyota
5 out of 5
3/4/2016
Yes.. Everyone was great. I would recommend Cerritos Nissan. I love the staff
Cheryl D.
Vehicle Make : Honda
5 out of 5
3/2/2016
Thank you!
Dale M.
Vehicle Make : Dodge
5 out of 5
2/25/2016
All the staff were totally professional. Keith explained everything and kept me informed. The result was great.
Brandee I.
Vehicle Make : Honda
5 out of 5
2/23/2016
I got the best service ever.Keith was great. The staff was great.They were very attentive and on stop of everything every step of the way. I would diffenitly in the future go back if I ever need any auto body work again. Thank you for the great service
Matthew S.
Vehicle Make : Acura
1 out of 5
2/17/2016
Completion of car took almost 2 months, a month longer than estimated due to an oversight in paperwork. Communication during the process was terrible. I'd call to check the status of my car and would often be told I'd get a call back but wouldn't. If I did get a call back, they would give me inaccurate dates for completion. I finally received my car (2 days after it was ready due to bad communication again) and I noticed there was reverb on the fixed passenger door that was not on the untouched door. They took a half hour to fix it while I waited at the center. When I got home and wanted to put my daughter's car seat in the car, I noticed the back seat belt buckles were put through the LATCH anchor openings in the seats which I had to fix myself. Communication was terrible, attention to detail was terrible, timeframe was terrible, customer care competency was terrible, and the overall experience was terrible.
Linda S.
Vehicle Make : Toyota
1 out of 5
2/15/2016
The only complaint is that they did not have the paper work ready nor had they confirmed with Farmers that I had a deductible to pay & trying to contact some at 5:00 pm on a Friday is unrealistic. It also appears that their t System for notifying - via text doesn't always work, I had to contact them to find find out that my car would be ready the next day.
Jose R.
Vehicle Make : Jeep
5 out of 5
2/13/2016
I want to thank Mr Keith for his help and patience. Had a great experience.
Michael M.
Vehicle Make : Nissan
5 out of 5
2/12/2016
Great service , awesome work. Definitely would recommend.
Dan L.
Vehicle Make : Toyota
5 out of 5
2/12/2016
They did a wonderful job, my car doesn't even look like it was in an accident. Kyle was friendly and did a great job explaining the process.
Kathy B.
Vehicle Make : Lexus
5 out of 5
2/11/2016
I was very impressed with the communication and speed of my repair. My car looks like new!
Ramon H.
Vehicle Make : Nissan
5 out of 5
2/6/2016
Extreamly
Bertrand J.
Vehicle Make : Toyota
5 out of 5
2/5/2016
Job Well Done
Daniel C.
Vehicle Make : Nissan
5 out of 5
2/5/2016
Keith at the Cerritos Collision Center was very thorough in explaining what was going to be done to my car, where in the process they were in repairing my car, and he communicated a lot with me. He answered all my questions and his knowledge in collision repair was phenomenal. I'm totally happy with this collision center and would recommend to others.
Jason S.
Vehicle Make : Infiniti
5 out of 5
1/30/2016
Great customer service. Extremely pleased with the whole process from beginning to end. Special thanks to Stephanie, Roxanna, Cu and Keith... U guys rock!!!
Roland P.
Vehicle Make : Honda
5 out of 5
1/30/2016
Excellent staff very professional, finish product is very good, this place is highly recommended
Thambiraj T.
Vehicle Make : Nissan
5 out of 5
1/30/2016
Kyle and Stephanie were great in working with customer. I woukd go back if I needed to.
Christine S.
Vehicle Make : Nissan
5 out of 5
1/29/2016
Thank you. U guys did a great job.
Carolina D.
Vehicle Make : Nissan
5 out of 5
1/29/2016
Job well done

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