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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 582 reviews 82%
4 star 70 reviews 10%
3 star 7 reviews 1%
2 star 16 reviews 2%
1 star 37 reviews 5%
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(All Vehicle Makes)
Alejandro P.
Vehicle Make : Chevrolet
5 out of 5
4/15/2017
Loved the text message updates
Yagnesh P.
Vehicle Make : Honda
2 out of 5
4/12/2017
Iam not happy at all with u guys never ever refer u guys I did put my car for body shop but Iam not satisfied at all and they even broke my front glass and they did not even install new one properly
Maria R.
Vehicle Make : Toyota
1 out of 5
4/8/2017
Satisfice with job done, but unhappy with estimate to repair a Additional scratch as cash paid.
William C.
Vehicle Make : Nissan
5 out of 5
4/7/2017
I am satisfied with the repair
Sandra R.
Vehicle Make : Nissan
5 out of 5
4/6/2017
Collision personal were very helpful and courteous had a great experience with their service thank you James Elmer David and any one that helped me
Philip G.
Vehicle Make : Nissan
5 out of 5
4/6/2017
Everyone in the office was helpful and pleasant in the performance of there job.
Damien L.
Vehicle Make : Nissan
4 out of 5
4/5/2017
Everything was done as promised
Ranieh H.
Vehicle Make : GMC
5 out of 5
4/1/2017
David did excellent!! I am so glad he was the one working on my car and he helped me out a lot. I couldn't appreciate it more. Thank you for all that he has done. Thank you thank you thank you David your the BEST :-)
John A.
Vehicle Make : Dodge
5 out of 5
4/1/2017
Very efficient communication with texts. Car was done ahead of schedule
Vanessa L.
Vehicle Make : Nissan
4 out of 5
3/31/2017
Collision at Nissan in Cerritos did amazing repair on the rear end damage of my 2015 Altima! It looks brand new.when it was ready for me to pick up and seen it in noticed they also cleaned the inside of it along with the outside. Thank you! I am a happy customer!
Patrick R.
Vehicle Make : Chevrolet
3 out of 5
3/25/2017
Your customer service was off the chain! More than satisfied! My two prior visits to Ford Caruso were nitemares! This could not of come at a better time,after selling my mom's estate and fighting with family. This has lifted my spirits. And I am very,very grateful. And I cannot thank you enough. Sincerely Patrick R
Pradeep And.
Vehicle Make : Honda
5 out of 5
3/25/2017
Great staff all of them verve helpful got my car as I was promised keep it up with this great service
Daniel G.
Vehicle Make : Toyota
5 out of 5
3/25/2017
The customer service was great. Alexus was very nice. The work was done quickly and my truck hasn't looked this good since I purchased it new. I would definitely return if the need ever arises. I would recommend to anyone.
Carlos H.
Vehicle Make : Honda
5 out of 5
3/23/2017
Fast and good service
Kristen A.
Vehicle Make : Nissan
5 out of 5
3/21/2017
Everyone was friendly. My car was ready days before the estimated time. David was great.
Josh O.
Vehicle Make : Honda
5 out of 5
3/17/2017
The collision team at Cerritos Nissan are professional individuals that went out of their way to exceed my repair expectations. Kudos to James and his team. You have a customer for life.
Yong K.
Vehicle Make : Hyundai
5 out of 5
3/14/2017
Communication was great and the workmanship is amazing thank you!
Robertson M.
Vehicle Make : Honda
5 out of 5
3/12/2017
Good assist and fast service
Amy G.
Vehicle Make : Kia
5 out of 5
3/10/2017
My KIA looks like new! I'm very satisfied with the individual attention given to me & explanation of the procedure of repair. David & Alexis were curtious & very business like. I appreciate the courtesy given me...Amy G
Jeffrey O.
Vehicle Make : Toyota
4 out of 5
3/7/2017
I had a wonderful experience working with Alexis and Chelsea. Their customer service was amazing. They were friendly, helpful, and made me feel like a valued customer. Moreover, I was kept informed through the whole process. I've never had an experience like I did at other repair shops. My car turned out looking better than it did before the crash. The body repair team also deserves a ton a credit for making my car look amazing. Alexis, Chelsea, and the repair team are the reason why I will only bring my cars back to Cerritos Collision.

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