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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 582 reviews 82%
4 star 70 reviews 10%
3 star 7 reviews 1%
2 star 16 reviews 2%
1 star 37 reviews 5%
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(All Vehicle Makes)
Lidia R.
Vehicle Make : Toyota
5 out of 5
9/1/2017
Very happy with the service, you have a great customer service!!!
Linda H.
Vehicle Make : Acura
5 out of 5
8/31/2017
Perfect customer service!
David D.
Vehicle Make : Toyota
1 out of 5
8/30/2017
The color of the repaired part didn't not match and there were some bumps in the paint. The car has been returned to Cerritos Nissan for corrections This requires another rental car and I'm very disappointed with your rental allocation. This poor quality of service is not my fault. It is yours. Therefore I would expect a rental of equal quality to my car at your expense.
Ryan W.
Vehicle Make : Honda
4 out of 5
8/29/2017
Everyone was very helpful, I always felt like I was valued as a customer. Anytime I called and said my name, the person on the other line knew what car was mine. It is little things like that that will keep me coming back.
Patrick S.
Vehicle Make : Nissan
5 out of 5
8/26/2017
the car repair was awesome, looks good as new. The daily updates were great and were pretty accurate. The best part was that the repair was finished ahead of the projected complete day, that really helped me a lot. Many thanks!
Pamela P.
Vehicle Make : Dodge
5 out of 5
8/25/2017
Elmer Cerritos was extremely helpful and polite. He helped me through the whole process and make the repair process easier for me. Went above and beyond what I expected.
Emily L.
Vehicle Make : Hyundai
5 out of 5
8/24/2017
Ken was very helpful and kept on top of informing me with the progress of my car.
Lynda J.
Vehicle Make : Nissan
5 out of 5
8/23/2017
Thank you Ken for my quick and efficient car repair.
Priscilla B.
Vehicle Make : Honda
4 out of 5
8/22/2017
I was completely satisfied with the service and repair work that was done to my car. The work was done in a timely manner and I was advised by phone approximately when my car would be ready to pick up. I will advise anyone who needs repair work done to go to. Cerritos Nissan Collision.
Aaron T.
Vehicle Make : Infiniti
4 out of 5
8/18/2017
Excellent informative service. Very friendly staff. To the point, great consistent updates and to top it off they actually washed my car inside and out. It honestly feels like a brand new vehicle and the work they did made me forget someone had ever even hit my car. I really am 10000000% satisfied with the work these individuals did.
Zendy V.
Vehicle Make : Smart
5 out of 5
8/18/2017
Im so happy that you guys have excellent custmer service and you guys kept me updated on the repair everybody were very helpful thanks again
Simon R.
Vehicle Make : Nissan
5 out of 5
8/17/2017
They are very friendly in special Walter on Nissan coalition center he help me since the beginning to the end and give good service is the first time I have experience like that good job thank you
Blake B.
Vehicle Make : Toyota
5 out of 5
8/17/2017
My service was excellent!
Abel C.
Vehicle Make : Nissan
5 out of 5
8/16/2017
Good Work!!!
Isaiah L.
Vehicle Make : Toyota
5 out of 5
8/16/2017
James and staff did a wonderful job with everything, definitely coming back
Cecilia C.
Vehicle Make : Hyundai
5 out of 5
8/15/2017
Great repair work, friendly staff, and was completed earlier than expected and before my request date. Thank you!
Lillia C.
Vehicle Make : Nissan
5 out of 5
8/10/2017
Chelsey was over the top amazing, extremely knowledgeable, precise, customer oriented, kind, helpful, informative and attentive. She kept me informed on the progress of my car and made me feel as though she treated my car like her own. Please acknowledge her for her overall fantastic work ethic.
Catherine R.
Vehicle Make : Nissan
5 out of 5
8/3/2017
David and his team from collision center were awesome. They did a fantastic job. My car looks like a brand new Versa again. Thank you Cerritos Nissan!!!
Karen E.
Vehicle Make : Nissan
5 out of 5
8/2/2017
Nice and quick
Valerie T.
Vehicle Make : Nissan
5 out of 5
7/27/2017
I want to thank everyone involved in the process of repaire of my van in a timely manner and keeping ne informed as to what was going on. Again THANKS.

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