Charles K.
Vehicle Make : Audi
Thanks for a job well done!
**** R.
Vehicle Make : Ford
I liked the updates, I didn't have to wonder what was happening with my vehicle.
Emily J.
Vehicle Make : Honda
Great job, thanks!
Jay R.
Vehicle Make : Mercedes
I appreciate Zapernia (sp?) keeping me apprised of the progress of the work on my vehicle. The automatic emails I continued to receive were wrong, but she called me a couple of times to let me know the correct projected completion date.
Carolynne B.
Vehicle Make : Subaru
very friendly and professional!
William L.
Vehicle Make : Nissan
nice job
Blake F.
Vehicle Make : Jeep
We continue to have an ABS warning light that has been on (post accident) that is not being fixed. There have been multiple attempts by your business and nothing has fixed the problem even after 8-weeks. This is not acceptable.
Angela B.
Vehicle Make : Honda
I liked the daily email communication that let me know the progress of my repairs.
Joshua L.
Vehicle Make : Dodge
They did great.
Amber R.
Vehicle Make : Toyota
Great customer service!
Joseph S.
Vehicle Make : Volkswagen
The communication provided was top notch. Repairs done well. 10/10.
Susan R.
Vehicle Make : Mazda
The quality of the work was excellent and the agent handling the job was friendly, informed and knowledgeable.
The concerns are small. The water in waiting room tasted awful and I drink tap water. The receptions are not rude but not friendly either, perfunctory rather than warm or welcoming.
Katherine S.
Vehicle Make : Volvo
Very helpful. JaDee seemed to handle everything with the insurance company and helped me handle some additional questions about getting my Volvo fixed. Scheduling and speed of service was convenient and east.
Robert D.
Vehicle Make : Volvo
Very Responsive.
Joseph Z.
Vehicle Make : Mercedes
The text messages were kind of cheesy however the work done to my beautiful automobile appears to be "as good as new". The Garff team was upbeat and positive, addressing all my questions and concerns. Dana was also very helpful, assuring me that my was in good hands and would be well looked after. My vehicle was exceptionally clean when I picked it up, for which I am grateful
David J.
Vehicle Make : Honda
They were so nice and so helpful. Everyone had a positive attitude and AMAZING customer service. I would recommend Ken Garff Body & Glass to anyone and everyone.
Susan F.
Vehicle Make : Volvo
The team did an excellent job returning my vehicle. I am very satisfied and if I need more bodywork performed in the future, I will definitely come to Ken Garff. Thank you for washing my car.
Douglas J.
Vehicle Make : Nissan
Two comments.
****. When I call about the status of my car, I have to wait for meetings or someone else. Not good.
2. It took a week longer than promised.
Cwo Gary.
Vehicle Make : Dodge
JaDee was exception in handling my claim and ensuring all details were monitored. I love the automated text to inform me of the progress and notification when my vehicle was completed. The workmanship was noteworthy and I would use your facilities again.
Travis G.
Vehicle Make : Toyota
Great job. Thanks for cleaning my truck after.
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