Red McCombs Superior Collision Center

I had to wait extra days because they did not have the new tail light. That should have been order and be there before I even brought the car in for repair.Other than that everything else was good. Staff was excellent.

Very Poor in every phase..

Jonathan did a great job! Thanks!

Thanks you all for the professional service.

Tammi did an outstanding job of keeping me informed all along the way. Her enthusiasm for her job stood out.???? Frank Acosta

Yes very friendly customer service and good workmanship. Thank you.

Great Job!! We call our car..."red"...RED is gorgeous.

They did such a great job that I felt like I was getting a new car all over again. Thank you Red McCombs.

Exceeded our expectations.

Very poor communication over promise and under deliver this is the 2nd time in one year with the same service representative

good job done, worth the wait, service representative Jonathan was very polite, gave me a detailed explanation at the delivery of vehicle for what work was done. i am satisfied and would recommend this body shop to others. keep up the good work superior body shop.

Updates were never consistent....a simple "sorry ma'am a problem has came up with your vehicle(explain reason) and now vehicle must stay an extra ___ days to ensure everything will be to your satisfactory." My car has to be returned to the body shop because damage from the accident was not repaired at the time it was suppose to be done. Front desk guy, Adrian, should not roll eyes or give **** face to customers coming into shop office or stand there looking at customers as if they're stupid. Courteous customer svc goes a long way. I do understand it gets busy or hectic but if a customer wants a call back either you call them back as asked in the voicemail or have someone else give them a call. Would I go back? If my insurance says I can only go there to get a rental then unfortunately I have to go back there for that sole reason.

Very professional service from Adrian at reception, Adjustor & labor dept!Great job on my car all! Rebecca J

Thanks

Still finding broken molding that were glued back instead of replacing

Your customer service, mainly the front desk in the body shop, is not good. My appointment was not scheduled and their friendliness is lackluster. They do not respond to customer needs unless the customer is angry. I will probably not shop at Red Mccombs for my next vehicle.

Greg was very nice and helpful

A good and timely job. Thanks

Tammy was outstanding. Best customer service I've had in a long time.

Tammi was great. Thank you.