CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 1:00 pm |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Mercedes Benz
4 out of 5
11/14/2018
I am berry pleased with the hop Thank you
Vehicle Make : Audi
2 out of 5
11/12/2018
The person Fabiano got us off on a bad start, there is no way I can in good conscience recommend when I felt like I was treated poorly. She delayed my repairs by nearly 2 months we had to contact manager.
Vehicle Make : Audi
2 out of 5
11/11/2018
Rude service representatives, you had my car a full 2 weeks before it was finished
Vehicle Make : Subaru
4 out of 5
11/10/2018
Everyone Iworked with at Phil Long was very courteous and knowledgeable. The receptionist I dealt with on the day I had my accident remembered me when I brought my car in three weeks later. She also helped determine that the phone number Enterprise gave me was the wrong one for the location. I received regular text messages that kept me well-informed on the progress of repair, and my final check out was very fast and easy thanks to the second receptionist I dealt with. Finally, the repairs on my car made it look even better than it did before the accident, plus all the carpets were washed, something I have never experienced at a repair shop. Overall, a wonderful experience.
Vehicle Make : Ford
5 out of 5
11/10/2018
Excellent service and communication by the team at Phil Long. Very satisfied with everything, thank you! We appreciate it.
Vehicle Make : Ford
5 out of 5
11/9/2018
Ms Kimberly was studious in keeping me informed on every step of the way. I'm glad she was my liaison.
Vehicle Make : Ford
5 out of 5
11/9/2018
I really appreciated the communication between the insurance company and the Phill Long Ford staff. Excellent customer service and outstanding craftsmanship! Thanks again!
Vehicle Make : Ford
5 out of 5
11/8/2018
Working with Kimberly and the team was great. Received lots of feedback on the progress on the truck, and hit the deadline on the nose.
Vehicle Make : Kia
5 out of 5
11/2/2018
Your company did great everything looked perfect. I have no complaints.
Vehicle Make : Mercedes Benz
5 out of 5
11/2/2018
The vehicle looks good. Kim was very kind, professional and that help with my anxiety after the accident. Your front desk staff was also very kind and helpful.
The text messages with updates were very appreciated. I'm very satisfied with everything.
Vehicle Make : Ford
5 out of 5
11/2/2018
Easy process. Great updates. Excellent end product.
Vehicle Make : Hyundai
5 out of 5
11/2/2018
Great all around customer service!
Vehicle Make : Ford
5 out of 5
10/26/2018
I was very appreciative of the continual text updates from Kimberly regarding the progress on Glen's truck. At any given time, I was able to relay the progress to Glen in Japan. The truck was actually completed a day earlier then estimated. The workmanship was beautiful!
Vehicle Make : Audi
5 out of 5
10/25/2018
Kimberly kept me very informed during this process. She was very professional and a pleasure to deal with.
Vehicle Make : Ford
5 out of 5
10/24/2018
So far great
Vehicle Make : Ford
5 out of 5
10/24/2018
A great job and expedient! Kimberly was amazing! Thanks!!
Vehicle Make : Nissan
5 out of 5
10/23/2018
Done well, ahead of schedule, clean Xterra. A excellent job.
Vehicle Make : Dodge
5 out of 5
10/18/2018
Thanks to the team, great job, looks like new. Thanks to Kimberly for taking care of insurance and admin details
Vehicle Make : Hyundai
5 out of 5
10/18/2018
Everyone was awesome! Especially the young lady at the front desk! She was amazing thank you all! We will be back IF there is a next time! For our sake let's hope there is not lol
Vehicle Make : Nissan
4 out of 5
10/15/2018
Well done. Xterra was restored to its classic pre-hail good looks. Watch for yellow masking tape left behind door edges (I found some). Thank you!
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