Dencil P.
Vehicle Make : Ford
I did appreciate the status updates. I also appreciated the small, but very nice actions, such as washing/vacuuming my car.
Cori W.
Vehicle Make : Jeep
Amber and Cindy were great keeping me in the loop about the progress of my vehicle.
James G.
Vehicle Make : Ford
The daily updates were great. First time I've ever experienced that. Work looked great.
Kelly P.
Vehicle Make : Volkswagen
Overall a great experience! Accurate delivery times and great work! Phillip was awesome and a great representation of the quality of the company. Keep up the great work!
Michael L.
Vehicle Make : Ford
Kept me very informed during the process. Much appreciated.
Phillip B.
Vehicle Make : Chevrolet
The experience was great and they took care of everything super fast and I was very satisfied with the repair. I loved that they even washed my car for me too!
Charles E.
Vehicle Make : Chevrolet
2nd time using Phil Long. Outstanding work and service. Car was returned to me in spotless condition. Adjuster (Cindy) was super and kept me informed. Will use again. Great work.
Haelli C.
Vehicle Make : Ford
They did fix the issue for the most part. I just feel like the repairs took a long time and the staff- besides the gm after I picked up my car- never really seemed to know what was being done with my car. Besides that, the car looks great and I might even go back in the future if I ever need another repair job.
Gerald Y.
Vehicle Make : Lincoln
Cindy was very professional throughout the process. She delivered without big promises. Cindy was great to work with Gerald Yallaly
James D.
Vehicle Make : Audi
I was told 3 times that my Audi was ready when it was not. The second time I came to pick it up, the Audi gave me an error message about the headlights which took another day at the Audi dealership. The third time that I came, I found rubbing compound all over the front left fender that was not cleaned up by the detail guys. These guys wasted so much of my time. I hope all of your customers are not treated the same way! There is a big disconnect at that shop.
Jacquelene M.
Vehicle Make : Dodge
You all are awesome! Thank you for the awesome work!!
Jean M.
Vehicle Make : Chevrolet
Vehicle looks great! Daily reports appreciated. Excellent customer service.
Susan S.
Vehicle Make : Mercedes
Wonderful team efforts on my repair! Great staff - truly great people that take real pride in the job they do!
John S.
Vehicle Make : Ford
Was great to work with Phillip Colby, very professional. Work done on the truck was of exceptional quality. Truck was new when the accident happened and when I picked it up it looked like it did 7 weeks ago from the dealership.
Thanks, John S
Amy P.
Vehicle Make : Mercedes
Amazing!!!!
Linda W.
Vehicle Make : Ford
Thank you for great customer service! I am very pleased with my collision repair and will continue to use Phil Long to service my F150
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