Karim S.
Vehicle Make : Audi
Phil was very pleasant to work with. He explained the process and sent me regular updates in regards to the progress of the repairs. I am very pleased with the results and would highly recommend Phil Long collision center to my family and friends. Great job ????
Jeannette J.
Vehicle Make : Ford
Phillip Colby was excellent to work with. He was honest, professional, and provided me with service updates every Monday, Wednesday, and Friday from June 16 until I picked my Explorer up on August 21 when it was done. :) :)
Douglas R.
Vehicle Make : Ford
I as happy do to the MR Colby, handing of my damage. .My truck is much happer now. Thanks for the young lady's helping up front. Thanks, DRickett.
Ann D.
Vehicle Make : Lincoln
The repairs were not completed.
Brenda B.
Vehicle Make : Jeep
Everyone was friendly and helpful. Thank you
Carlo M.
Vehicle Make : Ford
Everyone we spoke to worked well with us and the repair work made us feel as though we took possession of a new vehicle.
Tim M.
Vehicle Make : Ford
Cody is without a doubt a Superstar, an employee who you should be proud of. He did what he said he would do. He insured I was in loop on every decision to be made. He personifies integrity.
Bill D.
Vehicle Make : Toyota
As always the service and work are excellent. No one else will ever work on my vehicles. Everything was excellent. Cindy does an amazing job.
Marlina P.
Vehicle Make : Nissan
My car wasn't ready on time and the text notifications were not accurate.
Hayden B.
Vehicle Make : Chevrolet
It's been almost 3 times as long as I was originally told for my car to be repaired and I still don't have my car back. I was also informed that the paint color could not be matched and my car will be a different shade of blue than what it is supposed to be. Phil long has made this entire experience much more difficult, stressful and much much more unpleasant than it should have been. I will never come to Phil long for repairs or service again and I wil recommend that people do not come to Phil long.
Brian B.
Vehicle Make : Ford
Had to return vehicle for fender repair imperfections. It benefits both parties to complete repairs correctly the first time.
Gweleonl L.
Vehicle Make : Mercedes
Good Job all in all. Appreciated the up-dates
Laura T.
Vehicle Make : Ford
I appreciate their time and patience. They did a good job repairing and painting
Ronald W.
Vehicle Make : Jeep
Cindy kept me in the loops daily. Great service and even better repair work. We also got it back 5 days earlier than forecasted.
Senior Living.
Vehicle Make : Ford
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Lisa A.
Vehicle Make : Honda
Cindy and Steve......are awesome! they are both efficient, professional, and friendly. I am a very happy customer...."thank you", Phil Long Collision Center!!!
Respectfully,
Petty Officer Second Class, Lisa M. Acuna
Rhonda B.
Vehicle Make : Hyundai
Just a lot of confusion on when the car would be ready mostly because of outside services that were required. The communication was good and Cyndi was an excellent representative. Although the car was washed and dried prior to delivery, it was not such a great job i.e., window are very streaky, small amounts of wax left on the taillights, and just a very streaky drying job all over the vehicle. I'll be washing and drying it again to get rid of the streaks. Also, when I go home, I noticed that there were some dark, dirty, greasy (?) spots on the backs of the front seats. Not sure if that was a result of the collision center or the outside service provider. I have white leather so I'm not sure if those marks are going to come out.
Daretha And.
Vehicle Make : Ford
I worked with Cindy and she was very thorough. She walked me through the entire process and was very helpful. Great job.
Matt K.
Vehicle Make : Kia
Since painting was involved I do like to hold my final judgement to see how it hold up in time.
John P.
Vehicle Make : Toyota
Cindy did a great job from the time I brought my car in for an estimate to the time I picked my car up. The entire process was less then three days. She is a pleasure to work with.
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