Carlton T.
Vehicle Make : Chevrolet
Mike did an outstanding job keeping me updated about the repairs throughout the process, my car looks better than it did before the accident.
Walter A.
Vehicle Make : Cadillac
Very good. Keep continue good work.
Sarah B.
Vehicle Make : Kia
Keep the good work up well done
Mary G.
Vehicle Make : Kia
I just wanted to say Thank you to everyone one there for taking such great care of me and my car. Mike did a great job when I arrived and keeping me up to date. However I want to give a HUGE THANK YOU to Tammy!!! She kept me calm through out this crazy time. I will only recommend your business to any and everyone. Again thank you to everyone for helping me with with rough time.
Sherri F.
Vehicle Make : Subaru
We were very happy with the service, quality of the work and promptness of the repair. The work was exactly as described and done on time.
Melissa C.
Vehicle Make : Toyota
Great job!
Gerald G.
Vehicle Make : Nissan
Great job!
Michele S.
Vehicle Make : Acura
Excellent quality and customer service. Thank you!
Katherine C.
Vehicle Make : Mazda
Great job, done quickly!
Barbara H.
Vehicle Make : Hyundai
Excellent workmanship and customer service. Thank you!
Geraldine H.
Vehicle Make : Jeep
Staff was helpful. Kept me informed and update on progress and coordination with Progressive and Enterprise made me feel at ease. Trusted staff.
Glenda B.
Vehicle Make : Subaru
The process of having the vehicle repaired was done quickly. I am informed by How the vehicle is doing and what the expected date it will be ready to be collected.Mike answered my questions patiently. Thank you.
Michael B.
Vehicle Make : Volkswagen
Thanks.
Jennifer C.
Vehicle Make : Chevrolet
The experience was great... it was my first time using you guys and it won’t be my last.. everything was done when promised.. I received updates every day and the staff was super professional and kind.. I will recommend you guys every chance that I get
Christopher G.
Vehicle Make : Kia
Mike made the experience incredibly positive for me. It was stressful and the first time I had ever been in a wreck. I wasn’t sure all the things I was supposed to do but Mike helped me out with everything and was there to listen to me venting about the insurance company and enterprise. He’s definitely an asset to universal.
Julie M.
Vehicle Make : BMW
The best body shop in town! They make things so easy from drop off to pick up to understanding what’s going to happen with your vehicle. Would highly recommend them to anyone!
Curtis S.
Vehicle Make : Ford
Everything was nicely done very happy
Judy A.
Vehicle Make : Nissan
Throughout my repair experience, from the first call I made to Rhett to the last communication with Mike & Tammy, I was treated like I was their only customer. The exemplary service I received & the efficient turnaround time were superb. Communication about the stages of the repair was excellent. Based on this experience, I would return to this location & recommend Universal to others.
William L.
Vehicle Make : Nissan
I believe the only thing a customer wants from the company is communication and honesty I got both from your company and I really really appreciate that in this day and age in which companies appeared not to even care thank you very much and I wish you great success in the future you’re doing the right thing
Kathy S.
Vehicle Make : Subaru
I was completely satisfied with the service I received. Starting with the first estimate until I picked up my car. Mike Sword was very professional yet personable throughout my experience. Tammy was also great with keeping me updated on my car. Finally when I picked up my car not only was the workmanship great but my car was clean and detailed from end to end. A complete surprise and bonus! Hoping not to have any future incidents to need repairs, if I did I would return to Universal Collision. I highly recommend this company for fair and professional service.
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