CARSTAR Auto Body of Wilson

good job and in a reasonable time

Everyone was fantastic and so helpful! Kudos to the whole Carstar team for a job fantastically done!!!

I really appreciate the regular updates.

Your shop is so wonderful. Everyone was so nice. I was kept updated and my car is amazing. I don't believe your negative reviews at all. I don't know what their problem is but it's not your shop. You guys were amazing from estimate to drop off to pick up. I would recommend your shop hands down.

Good job

Carstar punctured my tire and didn’t bring it to my attention during pick up of my truck. When I took my car to carstar my tire pressures where all on 39psi. At pick up, One tire’s psi was extremely lower (21psi) than when I left my truck at Carstar. That’s he first time my tires pressure has ever been that low since I purchased my new truck. I advised the manager of this issue. He offered to patch my brand new tire not replace it. He advised he would reach out regarding my situation and speaking with his supervisors and never did. Later that evening my insurance company had to pay for a town to the nearest tire shop. They then discovered the tire wasn’t patchable and I had to purchase another tire in town. My second discovery before leaving carstar is that my pink wireless beats headphones were stolen out of my truck while in repair at Carstar. I no longer recommend Carstar Autobody of wilson to anyone.

The Experience I had was unsatisfactory. I am unsatisfied customer. My Nissan Altima interior lights does not work in my Car. Before I bought my car to CarStar my lights where working now light are not on in my car. Horrible experience

They took my truck apart waiting on the insurance company. I scheduled to pick it up. I had to wait because the battery was dead. The hood wasnt latched back on so it flew up and damaged it even more. When i called to voice my concerns the vice president took no accountability but rather said they followed their standards and it was unfortunate, however they would not assist or make right anything on the matter. Im not sure why they were recommended because my experience did not reflect the recommendation.

My car door is now leaking. Never leaked before and they don’t seem to know where it is happening or how to fix it.

I’m a hundred percent satisfied with the work that I got done ??????????

Always an excellent job!Every employee that I dealt with were knowledgeable,informative, professional,and friendly!

Took time to get Cadillac parts. But pleased with results of repair work

I am 99% satisfied. Once the car was home and I had a chance to look it over, two things happened. The battery corroded and died and while I was replacing that, I noticed that the windshield washer fluid cap piece had not been installed so I had to order one of those for the car. Other than that, the company did a wonderful job.

Job well done completely satisfied

You damaged my screen on my back up display. I think you should have given me a loaner car before my 30 days of rental car assistance was over. Do you realize I had to pay $15 a day as my insurance only paid $900.

Thank you so very much for your service!

Good Service

Great job, Fast and Professional Service. Thank you for your Craftsmanship.

My car looks like it did before my accident, and I'm very impressed with their customer service. They made sure I was taken care of even when different situations came up

Excellent service from estimate to completion.