John P.
Vehicle Make : Nissan
LaRay was great to deal with!
David M.
Vehicle Make : Honda
I am very appreciative of a job well done. Also Thanks to Jack ****. He worked with me to communicate via email than over the phone because I am deaf. Great customer service. Thank you
James M.
Vehicle Make : Ford
Excellent communication from our advisor, Kevin Browning.
Donald C.
Vehicle Make : Mini Cooper
good communications regarding my repair
Elizabeth P.
Vehicle Make : BMW
great service! very satisfied with the work and customer service.
John L.
Vehicle Make : BMW
Scott was very professional and gave us an update everyday
Brenda S.
Vehicle Make : Mitsubishi
jack **** was very responsive and professional. thank you
Vignesh K.
Vehicle Make : Lexus
Vehicle was delivered earlier than expected delivery date as I requested. Thank you LaRay for helping me.
Alphonsa S.
Vehicle Make : BMW
Instructions on vehicle cleanup not relayed to proper party. Bad communication from body shop to service department
Pouran B.
Vehicle Make : BMW
repairs done properly and delivered car on schedule
Elizabeth G.
Vehicle Make : Cadillac
The representative we had was very professional
Mario G.
Vehicle Make : BMW
Laray was great !!!
Stalin S.
Vehicle Make : Mini Cooper
I appreciate the very short wait time for both the drop and pick up. I was traveling abroad during the repair duration and I was informed about the status through the duration via email as I had requested. Also they were flexible in holding my car till I arrived back to Dallas.
Would recommend this place to others who had the misfortune of meeting with an accident. This would be nice place to hand over the car in what would be a stressful time.
Harry L.
Vehicle Make : Hyundai
This is my fifth time I have used AutoNation to do the needed repairs to my cars.Each time I have left with a well repaired car.Service,attention and high professionalism have left me completely satisfied that I not only have come back but have extended my satisfaction to anyone who need their car repaired.By far, excellent work,customer communication and workmen-ship,that's what brings me back again and will do so if I am in need of future repairs.Thank you Scott and also Dan who has help me previously,Great Job!
Blaine P.
Vehicle Make : Jeep
Dan was awesome in keeping us informed through out the whole process of our car and made sure we were aware of what was happening excellent customer service thank you
Norma C.
Vehicle Make : Honda
Everyone I worked with were so kind and kept me up to date on the status of my car. I really like the email status updates. I love my Honda and the entire staff at the dealership and the repair shop have been wonderful to me. Please pass on my tremendous gratitude to everyone. I have my Pilot back home..and I missed it. :)
Peter B.
Vehicle Make : Honda
Your customer service is exceptional. I was given daily progress reports about the status of the repair, which I truly appreciated.
In the customer service venue, communication is an essential element of interacting with the client. It places the client at ease about the timeliness of the repair, and builds confidence about completing the repairs.
I was in customer service for 42 years, and I recognize excellence in such service. LeRay and Auto Nation Collision meet the criteria for excellent customer service.
Karun V.
Vehicle Make : BMW
Laray was very professional & courteous throughout the process. They kept me informed every step of the way. Excellent service. Thank you!
Carrie W.
Vehicle Make : BMW
I appreciated the daily updates on the status of my vehicle.
Jason N.
Vehicle Make : Honda
Great job! Thank you for your service.
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