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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 42 reviews 76%
4 star 5 reviews 9%
3 star 1 reviews 2%
2 star 5 reviews 9%
1 star 2 reviews 4%
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(All Vehicle Makes)
Hector A.
Vehicle Make : Nissan
5 out of 5
8/25/2022
Great job guys
Josafat G.
Vehicle Make : Chevrolet
5 out of 5
3/28/2022
Great job great buddy work excellent communication with the customer en excellent customer service always come back n recommended
Miguel A.
Vehicle Make : Toyota
5 out of 5
3/12/2022
Very great customer service.
Sandy M.
Vehicle Make : Hyundai
2 out of 5
3/6/2022
I wouldn't want any future customer to experience what we went through. Poor customer service and they will rip you off (or should I say your insurance company. It took almost 2 ****/2 months to get our vehicle finished.
Guadalupe A.
Vehicle Make : Honda
5 out of 5
9/12/2021
I appreciate you guys for repairing everything that was damaged. Definitely satisfied with the work!
Jona R.
Vehicle Make : Ford
5 out of 5
7/31/2021
Great customer service
Mark C.
Vehicle Make : Ford
1 out of 5
7/25/2021
took 15 weeks to repair my truck. I received no follow up calls during that time. I had to be the one to initiate contact. After repair I picked it up and a few days later there was a big rain storm and the next day there was water in the frame. Took it in they drained it, vacuum the carpet and they said the area where water came in was sealed. About 2 weeks later another rain storm and water in the frame again. Took it in and they discovered they had not sealed the rear glass window properly during repair.
Robert H.
Vehicle Make : Ford
4 out of 5
6/27/2021
Outstanding customer service! Please dont ever lower your standards on customer service!
Esther G.
Vehicle Make : Ford
2 out of 5
2/26/2021
Paint job was lousy, I have to take the truck back for buffing
Jose M.
Vehicle Make : Ford
5 out of 5
4/19/2019
Erick was extremely helpful and helped me get my vehicle back very quickly. Professional and courteous.
Mieko M.
Vehicle Make : Jeep
5 out of 5
3/29/2019
They did a good job on the car and the person who dealt with our car was kind.
Sergio A.
Vehicle Make : Audi
4 out of 5
1/30/2019
Is so early to say anything I need to drive the car to see if there is anything wrong Or not. Thanks
Cecilia Z.
Vehicle Make : Chevrolet
5 out of 5
12/5/2018
I appreciated the fast response time to my claim and how quickly and seem less the repair went.
Francisco H.
Vehicle Make : Hyundai
5 out of 5
11/24/2018
Great customer service.
Maria Gloria.
Vehicle Make : Ford
5 out of 5
11/7/2018
Service was very good
Nancy N.
Vehicle Make : Ford
5 out of 5
9/14/2018
Erik Torres was my contact person - He was very efficient, friendly and confident in what he was doing. Boggus Harlingen makes you feel more than just a customer every time you walk in their doors. Thank you Erik! Nancy N
Maureen R.
Vehicle Make : Ford
5 out of 5
9/8/2018
I was completely satisfied with the repairs done to my Ford Explorer. Eric Torres had great customer service and I had a great experience. I also loved the fact that I was being updated and notified about the repair with my vehicle. I will definitely recommend the Boggus Ford in Harlingen to anyone if given the opportunity.
Luis S.
Vehicle Make : Nissan
5 out of 5
8/22/2018
From start to finsh, everyone was helpful and professional. It was a stressful time since the accident and your team made it all better. Thank you!

Boggus Ford Harlingen Collision Center Replied:

Thanks for your imput.
Justin M.
Vehicle Make : Ford
4 out of 5
6/26/2018
Team repaired more than what was required and did an excellent job keeping the truck clean. Only complaint is that I wasn't called with updates on the status of my truck, but I was called when it was ready. Also, there was a little miscommunication between myself and the staff on when I was supposed to bring the truck in for repairs, but it ended up working out. Thank you!
Heather H.
Vehicle Make : Buick
5 out of 5
5/25/2018
I like the communication via text message and by the internet showing you the progress of the vehicle. My SUV was done before the expected/estimated date.

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