Christina Z.
Vehicle Make : GMC
Always a job well done
Rebecca M.
Vehicle Make : Toyota
Wow! Super nice employees! Super fast repair! I am so grateful. Thank you bunches.
Sarah S.
Vehicle Make : Ford
Enjoyed notifications
Bobby T.
Vehicle Make : Chevrolet
A job well done and I was very pleased with the work that was done. I will also pass you'll to my friends if they should ever a place to take vehicle to
Thanks again.
Gary B.
Vehicle Make : Toyota
There are several problems with the repair work as follows
Rear brake light driver side does not function
Headliner is not secure and is falling down
Rear Dome light fell out of socket and is hanging by wires within 3 miles after pick up
Rear bumper cover is not secure and is flapping loose
Front driver side door weather stripping is not secured and fell off
Driver side rear quarter appears not attached to bracket when viewing under car
Donna G.
Vehicle Make : Mitsubishi
Above and beyond. A great experience all the way around.
Doris B.
Vehicle Make : Toyota
Awesome
Francisco P.
Vehicle Make : Cadillac
Great quick service and communication for complete process
Christina A.
Vehicle Make : Nissan
My car looks great!!!
Steven D.
Vehicle Make : Chevrolet
Bates staff were extremely helpful. I appreciate their honesty and workifng within a budget. The work they did was top-notch.
Georgia A.
Vehicle Make : Ford
Everything including all personnel were extremely pleasant and caring. I chose Bates by just driving down the road. Extremely glad I went with hunch. Thank you very much.
Just one thing coming home I was very low on gas and my low gas signal never game. I notice you worked on my car from the passenger side. Passenger floor mate was in the back. So I asking while working on fixing my car this was disconnected? Thank you your place, your deck is fabulous.
Ronnie C.
Vehicle Make : Chevrolet
Trouble free. Finished sooner than promised. Excellent service and people to work with.
Jose U.
Vehicle Make : GMC
You guys ****
Otto K.
Vehicle Make : Nissan
Exceptional customer service
Pamela B.
Vehicle Make : Chevrolet
I want to thank the entire staff of Bates that assisted in completing me bringing by Suburban home two (2) weeks early. When Fanessa called on Friday, July 15, 2016 and told me that it was a strong possibility that the completion date for my 2008 Black Suburban would be this week I was over elated. I shared my connection with this vehicle with Fanessa and she went to work. It belonged to my late husband, Captain Dwight W. Bazile, of the Houston Fire Department, who lost his life last February 21, 2015 in the line of duty.
David H.
Vehicle Make : Chevrolet
The repairs look great and it was done much quicker than I expected.
Bart D.
Vehicle Make : Chevrolet
The repairs and service were excellent My car looks great...I'm very impressed and the front of the house employees are excellent as well..I'm a return customer and I will definitely refer Bates to others as well.. Thank you..
Victor S.
Vehicle Make : Chevrolet
Great service thank you very much
Phillip M.
Vehicle Make : Hyundai
Fanessa did a very good job on getting oops fixed in a timely manner.
Pamela J.
Vehicle Make : Toyota
The staff was great. The service was quick and as promised. Very good experience. I would highly recommend and they would be my first choice if ever in need of further body work ....Thanks you guys
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