AutoNation Collision Center - Las Vegas

Roger and Daniel were pleasant and professional and an all-around joy to deal with. Thank you.

Wonderful job

The repair looks excellent. Kept informed of progress every dsy

Your staff to pay attention to your customers needs. I tell my guy i work 10-6 and I tell him text me or email me, and all they did was keep calling me. All the time. Never caught on! Can’t respond back when you’re at work.

I worked with both Victor and Doug. Mostly Doug. He was proactive and concerned about getting my car back to me as quickly as possible. And as always the quality of the work was outstanding. That’s why I’ve been back so many times

Robert was excellent! Thank you for your repairs.

Very good repair and fix best

Great job! Thank you.

My car looks amazing after being fixed here! I will never take my Toyota anywhere else to be fixed.

Everything was great! Very quick! Car was completed ahead of schedule. Great constant communication!

Car looks great!

Just a good job and my car looks great

Everyone was very helpful

My vehicle looks great. Thanks for all the hard work that was put into the repairs. And thank you for the wash, and cleaning/vacuuming the inside.

10+!!! Robert Maguire, my service advisor, was awesome. He is an asset to your company. Sincerely, Mr Bryan Patrick Shea (returning customer, BMW X5 5.0i)...

I chose to have my Sienna repaired by Autonation since I purchased it from Autonation Toyota and didn't want any other shop to touch my van! You did a fantastic job and kept me informed about the progress! Christian was great! He also offered to re-wash my van which was very nice of him! You folks are great and I highly recommend you to anyone who expects QUALITY WORK on their vehicles!!

Rodger was great. Thank you.

Picked my 2014 BMW 535i up today at 945am. Arrived at work less than 20 mins later (1003am) and observed the "back-up sensor" in my car malfunctioning and inoperable. The "park-assist" signal also flashed as if to caution me. At 1007am I immediately called Doug at Auto Nation and briefly explained to him what was happening and told him that I will be bringing my car back for a hopeful resolution first thing tomorrow morning (Friday, Jan 4th around 830am). He agreed. Respectfully submitted Carla B

Roger and staff are very customer service orientated and pleasant!

I am a veteran with PTSD and hauled my 42 foot fifth wheel out with my 2017 Silverado 3500. On December 1st. My RV was burglarized and the keys found in the RV to the truck allowed the thieves to completely empty the contents of my RV as well as steal and crash the truck. The robbery was on December 1st It was towed away when the truck was found and delivered to AutoNation on December 4th. I realize the damage was extensive but I explained to the Collision Center how important it was to be expedient in returning the truck as my PTSD was affected by the robbery and I needed to get back to Houston and a vet center immediately. The truck was delivered today. We were hoping it would have been delivered on Saturday considering that they told us on that day at 10AM that all that needed to be done was an alignment. I again reminded them of my PTSD status and that I've been stranded in Vegas for three weeks longer than I could afford to be and a bad snow storm will be arriving on my road home on Tuesday.And I also explained that if all that's left is an alignment surely it could be accomplished before close of business. They refused and delivered today being Monday. The ramifications in their inabiity to get that alignment done on Saturday resulted in further delay in my getting to a vet center, added expense in renting the RV lot for three more days, and now a snowstorm that we were hoping to be able to be in front of if we left Saturday or Sunday is holding us from getting back to Houston in a timely manner. My complaint is that an alignment was all that was necessary after the truck had been kept for nearly a month and that alignment could have been done on that same Saturday and I could have been in front of the weather and saved myself a lot of money additional stress and rent waiting for the truck to be finished. Their choice not to return my truck on Saturday for simply getting an alignment was at least insensitive and potentially harmful.