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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 106 reviews 78%
4 star 20 reviews 15%
3 star 0 reviews 0%
2 star 3 reviews 2%
1 star 7 reviews 5%
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(All Vehicle Makes)
Marie C.
Vehicle Make : Subaru
5 out of 5
10/26/2022
I had no idea of what to do when someone hit my car. Everyone at US was so helpful and patient.
Susan V.
Vehicle Make : Infiniti
4 out of 5
10/22/2022
You can’t get any better service than here ! Mike was AMAZING to work with , kept me updated the entire time and I ALWAYS believed he had my best interest at heart . Price , workmanship and completion time was all a 10 plus !
Farooq K.
Vehicle Make : Honda
2 out of 5
10/15/2022
I have received more communication and emails in the week my car has been out of the shop than the 3 months my car was in the shop.
Lee H.
Vehicle Make : Buick
5 out of 5
9/12/2022
Mike is always so nice to work and the care is always clear.
Jeremy H.
Vehicle Make : Dodge
2 out of 5
9/11/2022
My wheels are not lined up properly. I can't drive with my steering wheel straight. Other than that all else was good.
Carolyn J.
Vehicle Make : Volkswagen
5 out of 5
9/3/2022
Thanks for goo service!
Annabelle W.
Vehicle Make : Nissan
1 out of 5
8/28/2022
still waiting for part to come in.
Sofia A.
Vehicle Make : Volvo
1 out of 5
8/25/2022
Had to go back 3 times to get it right. Also charged an additional 300 over the estimate because he forgot to add a door rubber gasket. If you forget to add a part at least give to us at cost. That **** little part was over 10% over the original quote. Do some quality control before you say the car is ready for pickup.
Richard K.
Vehicle Make : Audi
5 out of 5
7/17/2022
on time, under budget, perfect repair job...doesn't get any better...!
Miriam W.
Vehicle Make : Lexus
5 out of 5
6/22/2022
Excellent repair and customer service.
Robert P.
Vehicle Make : Chevrolet
4 out of 5
6/19/2022
Can't say enough about the quality and professionalism of u.s. auto.
Nora O.
Vehicle Make : Toyota
4 out of 5
6/11/2022
Always very professional. Although I don’t like to spend much time with you. I never think twice about where to take my car
Michael S.
Vehicle Make : Toyota
5 out of 5
6/3/2022
Tell Mike thanks. Made a bad situation tolerable. I appreciate it.
Kelvin F.
Vehicle Make : Cadillac
4 out of 5
4/24/2022
After hearing about my last survey I guess Mike called me. He did a follow up before I could call. I explained the problem, brought the car back and it was taken care of. Excellent service.
Michael S.
Vehicle Make : Hyundai
4 out of 5
4/8/2022
Been using them for years. They aways do a great job and Mike the service writer is top notch. Will be going back as long as people keep hitting my car!
Susan B.
Vehicle Make : Ford
5 out of 5
3/24/2022
Good repair and communication. Thank you!
Arnulfo P.
Vehicle Make : Chevrolet
4 out of 5
3/14/2022
Work on calling customers back the same day they call for service update for service appointment. Thank You, I’m very satisfied with the service done on my truck.
Ken H.
Vehicle Make : Lincoln
5 out of 5
2/6/2022
Looks like new again
Clark C.
Vehicle Make : Chevrolet
5 out of 5
2/4/2022
A great job on the repair and excellent customer service from Mike Sehike.
Meagan C.
Vehicle Make : BMW
4 out of 5
1/30/2022
I really can’t say enough good things about these guys! I was in a bind after my mom backed into my car. She felt so guilty and we just really wanted to get it fixed asap and not have to think about it anymore. After calling numerous places who told me they were backed up til April. These guys got me in and out back together in only three days! Mike was particularly great to work with. My family are dedicated customers now! My car came back looking better than brand new. Can’t thank them enough!

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