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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 627 reviews 80%
4 star 126 reviews 16%
3 star 16 reviews 2%
2 star 9 reviews 1%
1 star 8 reviews 1%
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(All Vehicle Makes)
Lance N.
Vehicle Make : Hyundai
5 out of 5
7/11/2018
Our experience with Shadow Lake Collision was good from beginning to end. We are satisfied with all of the repairs. Thanks
Matthew S.
Vehicle Make : Chevrolet
5 out of 5
7/10/2018
We enjoyed having updates. Thank you for having the repair done a day earlier than expected.
James B.
Vehicle Make : Jeep
5 out of 5
7/9/2018
Vehicle looks great inside and out. Thanks
Gerard S.
Vehicle Make : Audi
4 out of 5
7/7/2018
They went above and beyond my expectations. Great experience from the front desk, to the service guys, to the car rental process, all the way up to completion. Their work is superb. It appears nothing had ever happened to the car. It actually looked newer when I got it back. Didn’t expect the car to be cleaned inside and out. Very professional. I would love to do business with them again, but I’d rather not get in a collision though.
**** V.
Vehicle Make : Chevrolet
5 out of 5
7/3/2018
Super friendly and super nice on the phone.
Dwayne O.
Vehicle Make : Acura
5 out of 5
7/3/2018
Great job!
John H.
Vehicle Make : Toyota
5 out of 5
6/30/2018
Appreciate the automated updates throughout the process and emails, phone calls from Damien.
Dave K.
Vehicle Make : Ford
4 out of 5
6/28/2018
Done right and got my truck a day early
Deeann E.
Vehicle Make : Toyota
5 out of 5
6/26/2018
From the front desk to the guys that work in the shop, this place is hands down, where you want to go for collision repair. Everyone is so kind and helpful. They even took care of my car for me while I was out of town, and washed it and vacuumed it out. I felt like I stepped into a new car. I will never go anywhere else!
John W.
Vehicle Make : Kia
5 out of 5
6/22/2018
They were amazing and so quick! Extremely professional and courteous! My vehicle was cleaned inside out and they gave me an extra thing of touch up paint as well! Excellent service with everyone working there at Shadow Lake Collision Center! Will be a return customer for any needs for my vehicle! Thank you!!!
Dean B.
Vehicle Make : GMC
5 out of 5
6/22/2018
Good customer service and a good job.
Frances O.
Vehicle Make : Honda
4 out of 5
6/19/2018
Thank you so much for doing such a great job. The inside of the car looked amazing. What a nice surprise that was! I have 6 kids so keeping that clean is always a challenge. Your staff was very helpful and polite. I appreciate the great customer service and will return should I need you again!
Ryan H.
Vehicle Make : Honda
4 out of 5
6/15/2018
I greatly appreciated the periodic reminders of the progress on the repair, and both drop-off and pick-up were as smooth as it possibly could have been. Being able to drop off the rental car and have you guys call to turn it in was a nice touch, was certainly not expecting that! We will definitely recommend you guys to others in the future!
Edward B.
Vehicle Make : Jeep
3 out of 5
6/14/2018
n/a
Daniel H.
Vehicle Make : Honda
5 out of 5
6/13/2018
Everything was made incredibly easy for me and the repair work was perfect. I am very pleased.
Cynthia S.
Vehicle Make : Toyota
5 out of 5
6/7/2018
Like the updates during repair!
Raymond K.
Vehicle Make : Nissan
5 out of 5
6/5/2018
Awesome
Jeramy D.
Vehicle Make : Toyota
5 out of 5
6/3/2018
The car came back looking like a brand new vehicle!
Kathy F.
Vehicle Make : Acura
5 out of 5
6/2/2018
Thanks so much!
Brittany K.
Vehicle Make : Jeep
4 out of 5
6/2/2018
I could not be any more grateful with how this entire process went. In a time where things are dramatic and emotional, these guys stepped right up to the plate and walked/talked me through the entire process from the time my jeep arrived to the minute I picked it up. VERY kind, thorough and obvious that they are passionate about their clients and their work. I am so pleased with my Jeep!

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