Danlar Collision Inc. - West

Stress free as you took care of everything

Thanks

Best service ever!!

You have been GREAT! I so appreciated being informed of the status of my repairs without me having to call and bother you. My car looks brand new and the inside was cleaner than when it was bright in. I can see why USAA uses your services and consider you an excellent company.

Once again I trust and would recommend this company for the complete satisfaction and service given. Thank you! I also want to mention that Jerome is wonderful. A part of us coming to Danlar is because of him and he is trustworthy.

Everyone is friendly, helpful and the car repair was outstanding. I am recommending this business to anyone who needs repairs

I believe that your company has gone above and beyond what most automotive places would. Thank you very much for your expertise and professionalism.

Everyone of your team is courteous and professional. Their attention to detail and followup is hard to find nowadays. It doesn't go unnoticed. Good job!

Both my wife and I are elated. Danlar did a GREAT JOB. Extremely happy. Thank you

The truck looks like it never was damaged, great job

Stephanie does a great job knowing what is happening and keeping customers informed. Danlar has worked on two of my cars and both experiences were good.

Service above and beyond anything expected. Thanks Jason.

The ability to work with the staff to resolve issues was unsurpassed, especially since I had to travel 5 hours to Albuquerque.

Thank you for helping me out. I would highly recommend you to anybody who needs your services. Dealing with Danlar was the only bright point in a really messed up situation. I also really appreciate the constant communication that you had with me regarding my vehicle.

Fast and friendly

Ensure that verbal and text messages about estimated duration agree. They did not.

So glad to have my own car back. Thank you. I appreciated the updates and cleaning the inside of the windshield!

The work on my vehicle looks fine. The staff I dealt with were friendly anytime I spoke with any of them. No complaints there. My issue is mostly due to the fact that I got various pieces of information throughout the process, which was delayed several times. One day it was set to be ready, then an issue that would delay it another day, then a new development that would delay it again. The process took 15 days overall. I was quoted 5. I know obstacles come up that's not uncommon... I just wasn't expecting as many I guess. The staff was again very friendly when it came time to pick up the vehicle. However when I got in, there were a lot of adjustments that needed to be made. The seat and radio station is to be expected, but I had to adjust my wheel, the radio presets which had ALL been changed, display options on the radio which had also been changed (really?) and reset the clock. I honestly expect to find the radio on a different station, but this extent... That wasn't the item needing repair but it sure got a lot of attention. I just found that to be rather unprofessional and unnecessary, since it wasn't imperative to the repair. My husband has had work done here before and was satisfied, maybe this kind of thing isn't normal? This is the first time I've had collision work performed so I don't know what to expect, but if taking the time to learn how to program my radio presets and display is part of the usual process, I can see why it took longer.

I appreciated the thorough cleaning of my car after the repair. Thanks.

Great job!