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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 114 reviews 79%
4 star 14 reviews 10%
3 star 2 reviews 1%
2 star 6 reviews 4%
1 star 8 reviews 6%
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(All Vehicle Makes)
Charlotte M.
Vehicle Make : Toyota
5 out of 5
5/10/2023
Good communication
Cynthia C.
Vehicle Make : Volkswagen
4 out of 5
5/6/2023
This is the second time I’ve had to have repairs done to my vehicle and both times my experience was phenomenal. From the estimate to picking up my vehicle. I was always in loop with what was going on and always spoke to and treated with kindness. I’d like to thank the entire Ziems team for going above & beyond while have my vehicle in their care. They even detailed inside & out which was AWESOME! I didn’t expect it but it was so awesome to pick the car up in better condition then when I dropped it off. Thanks again!
James A.
Vehicle Make : Ford
5 out of 5
3/17/2023
From the young lady at the front desk which was very nice and polite and very helpful to Triston being very helpful and going above and beyond to make sure I was taken care of. They were all very first class and I recommend ZIEMS BODY SHOP to anyone. Thank you James A
Effie A.
Vehicle Make : Ford
4 out of 5
1/16/2023
Did a very awesome job just a minor issue but its fixable
David J.
Vehicle Make : Ford
5 out of 5
12/27/2022
From the office/customer survice stff to the body work, They all did an excellent Job!
Eldorado G.
Vehicle Make : Ram
5 out of 5
11/26/2022
Very professional done a good job
Jeffrey H.
Vehicle Make : Chevrolet
1 out of 5
11/26/2022
Took longer than anticipated. We could have used the car as it was drivable instead of sitting there for that length of time. 4 out 5 with satisfaction
Benny J.
Vehicle Make : Ford
5 out of 5
11/20/2022
Customer relations and service from the front desk to rhe finished end of doing the job. Letting me know what the progress of the job was going on a weekly basis. 10 being excelle t, I rate everyone 10+.
Brian P.
Vehicle Make : Ford
5 out of 5
10/15/2022
Thank you
Vincent L.
Vehicle Make : Kia
2 out of 5
9/2/2022
The exterior damages was repaired and was beautiful, like new. But, there are internal damages that weren't addressed.
Kristina K.
Vehicle Make : Mazda
5 out of 5
8/25/2022
Skylar was very thorough about ensuring U understood the process and Theron kept me updated with where they were with the repair process and my car was completed when they said it would be.
Shanalyn H.
Vehicle Make : GMC
5 out of 5
8/22/2022
A big thanks to Theron and the whole Ford Ziems Body Shop team for treating my suv like one of their own. They kept me informed and up to date on the process from beginning to the end. Great Job team FZBS.Much love and appreciation. Lynn H.
Gary W.
Vehicle Make : Ford
5 out of 5
6/8/2022
They did a good job on time very friendly staff
Martha D.
Vehicle Make : Chevrolet
4 out of 5
6/2/2022
My only complaint is that it took so long. However, I know that is no one’s fault. Everything else was great.
Cheyenne T.
Vehicle Make : Honda
5 out of 5
5/25/2022
My car looked great! Thanks Ziems body shop!
James S.
Vehicle Make : Ford
5 out of 5
5/14/2022
Totally satisfied
Jay C.
Vehicle Make : Ford
4 out of 5
5/10/2022
Did a great job kept me informed about the process and how it was coming. Parts were slow in coming but in this environment that is to be expected.
Bryan Y.
Vehicle Make : Ford
1 out of 5
3/14/2022
Our vehicle was not properly inspected before they gave it back to us saying they completed all repairs. The door panels were not aligned properly so they get hitting one another on the driver door. The door seal has a gap on the driver left door, so when we’re driving there is air coming in the gap of the seal.
Charma T.
Vehicle Make : Ford
5 out of 5
3/4/2022
Love the communication and customer service….very awesome!
Renee C.
Vehicle Make : Toyota
5 out of 5
2/25/2022
Everything was great.

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