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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 470 reviews 74%
4 star 58 reviews 9%
3 star 13 reviews 2%
2 star 37 reviews 6%
1 star 61 reviews 10%
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(All Vehicle Makes)
Houston Poly.
Vehicle Make : Ford
4 out of 5
10/19/2016
Took a little longer than expected
Laura D.
Vehicle Make : Ford
2 out of 5
10/18/2016
Mostly very pleased. Took longer than the 3 days originally stated...pretty much my only complaint. Repaired bumper looks perfect!! Thank you! I won't take my car anywhere else.
****T.
Vehicle Make : Ford
1 out of 5
10/18/2016
The repairs were completely properly. However the interior wasn't detailed cleaned correctly.
Eddie M.
Vehicle Make : Lincoln
5 out of 5
10/18/2016
Well done Met expectations
Diana M.
Vehicle Make : Ford
4 out of 5
10/8/2016
Jason made it happen! Excellent service considering my insurance company is horrible.
Cory L.
Vehicle Make : Ford
4 out of 5
10/4/2016
Had issues with initial support but Jose and Mike really stepped up to make it right!
Paul A.
Vehicle Make : Nissan
5 out of 5
10/1/2016
Thank you SO much, I was worried about the outcome but I'm very satisfied.
Shawn W.
Vehicle Make : Ford
5 out of 5
9/30/2016
Jason was great and he explained everything so well and I am pleased with the job planet ford did.
Mary A.
Vehicle Make : Toyota
1 out of 5
9/29/2016
I still dont have my car back. Still waiting for adjuster to check my car out. I am sure it is not planets fords fault. But i still dont have my car.
Vivian S.
Vehicle Make : Ford
5 out of 5
9/29/2016
Thank you Jose for keeping me in the loop daily!! Everything looked fantastic!!
Rods Surveying.
Vehicle Make : Ford
5 out of 5
9/22/2016
Good and fair services
Endro Pipeline.
Vehicle Make : Ford
5 out of 5
9/20/2016
Alan Boney did an outstanding job on keeping me up to date on my vehicle. I couldn't of asked for a better experience.
Angelica N.
Vehicle Make : Chevrolet
5 out of 5
9/20/2016
Amazed by the quality of work. Will always bring my vehicles to get repair at planet ford.
Emily S.
Vehicle Make : Mitsubishi
5 out of 5
9/17/2016
Alan was an outstanding technician and provided exceptional service!!! I have never been treated so well and had such quality body work ever before! I am definately going to recommend Planet Ford to others! Alan is an asset to your business and the Ford Co.! Thank you again, Emily S
John R.
Vehicle Make : Infiniti
5 out of 5
9/7/2016
It was a pleasure dealing with the body shop. I was kept informed regarding the repair status. The repair and paint were excellent. Should I have the need in the future I will return to Planet Ford
Eric M.
Vehicle Make : Ford
5 out of 5
8/31/2016
Just keeping customers informed on the status of their vehicles is always a plus
Roberto G.
Vehicle Make : Ford
5 out of 5
8/24/2016
Y'all did an amazing job fixing my truck. I am very happy with how the repair came out. Thank you!
Benjamin T.
Vehicle Make : Ford
4 out of 5
8/20/2016
The truck looks and feels great.
Alexandria J.
Vehicle Make : Ford
5 out of 5
8/19/2016
Jason was a huge help and went above and beyond for me. Great service and very helpful!!
Steven P.
Vehicle Make : Ford
5 out of 5
8/9/2016
Very courteous and helpful. Excellent job. Well Done

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