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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 470 reviews 74%
4 star 58 reviews 9%
3 star 13 reviews 2%
2 star 37 reviews 6%
1 star 61 reviews 10%
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(All Vehicle Makes)
Elizabeth S.
Vehicle Make : Ford
5 out of 5
5/23/2017
I love Planet Ford. You guys are awesome!
Arnette L.
Vehicle Make : Ford
5 out of 5
5/18/2017
Great service. nice customer service team everything was done in a very timely manner very happy with the service I got
Harry D.
Vehicle Make : Ford
4 out of 5
5/16/2017
I felt comfortable from start to finish with planet ford repairing my car.any time I had a had a question I got an answer and was kept informed of the repair status at all times.
Brittany C.
Vehicle Make : Ford
4 out of 5
5/12/2017
I was kept in the loop of the progress of the repairs. Jose was very professional and made sure that everything was taken care of in a timely manner and personally called me to verify everything along the way. I would definitely come back.
Rafael C.
Vehicle Make : GMC
5 out of 5
5/4/2017
Very quick and professional
Pamela D.
Vehicle Make : Nissan
5 out of 5
5/4/2017
The Teams did a great job on my car and was very nice too
Janice S.
Vehicle Make : Ford
5 out of 5
5/4/2017
Planet Ford kept me updated on the progress of my truck repairs and was completed on target date. Johnnie Torres is and was very polite and professional when updating me and answered all my questions.
Sahar R.
Vehicle Make : Ford
5 out of 5
5/4/2017
Marcus did a phenomenal job ensuring my repairs were done In a timely manner . I am beyond satisfied with my experience And all repairs. Please give Marcus the recognition He deserves. He is the reason I will recommend Ford to everyone ! THANK YOU MARCUS!!!!
Nate C.
Vehicle Make : Ford
4 out of 5
5/3/2017
Professional and courteous. Only negative was that I did not receive a phone call when the truck was ready, even though the app said the truck was done and I should be getting a call.
Planet Ford.
Vehicle Make : Ford
1 out of 5
4/26/2017
Vehicle is not ready. It has been over a week now.
Kimberly W.
Vehicle Make : Ford
5 out of 5
4/23/2017
They fixed my car in a nice amount of time. And did a very good job 5 stars was very pleased
Melissa H.
Vehicle Make : Ford
5 out of 5
4/22/2017
Jose was wonderful and took care of me through the whole process...He kept me up to date and took care of rental care stuff as well..Highly Recommend Plant Ford. To everyone.
Maria G.
Vehicle Make : Ford
4 out of 5
4/20/2017
I received great customer service. I was running late. I explained I needed to gas up rental and that I needed more time to do so. Mary was very nice she said she would stay late so I could take care of the rental.. she was very understanding and patient .. thank you
Pauline W.
Vehicle Make : Lincoln
5 out of 5
4/19/2017
Always go there for my repairs Great job again
Dennis S.
Vehicle Make : Chevrolet
5 out of 5
4/18/2017
Marcus did a great job from start to finish. I like the text updates.
James J.
Vehicle Make : Lincoln
4 out of 5
4/17/2017
Your team did a very good job. The door alignment was initially less than top quality but Johnnie had it realigned in a few minutes and took very good care of us.
Kenneth B.
Vehicle Make : Lincoln
5 out of 5
4/15/2017
Marcus was very professional and respectful of my time. The work was done quickly and done correct! I am a repeat client and this is my choice for any future work.
Justin W.
Vehicle Make : Ford
1 out of 5
4/14/2017
Marcus was very helpful but the replacement side view mirror that was installed was damaged. I caught it when I was reviewing the repair work. I know Marcus will handle this but it will require another trip to the shop once the new mirror is reveived.
Jason W.
Vehicle Make : Ford
3 out of 5
4/13/2017
Auto generated text updates are useless and very inaccurate. Very dissapointed!
Vincent M.
Vehicle Make : Ford
5 out of 5
4/13/2017
Excellent experience all the way through. Very please. Great job at a fair price

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