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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 470 reviews 74%
4 star 58 reviews 9%
3 star 13 reviews 2%
2 star 37 reviews 6%
1 star 61 reviews 10%
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(All Vehicle Makes)
Teresa F.
Vehicle Make : Ford
5 out of 5
12/20/2017
I am so happy with the service I have received from Planet Ford. The staff was exceptionally helpful and courteous.
Duane B.
Vehicle Make : Ford
5 out of 5
12/16/2017
Jose was great with keeping me informed on when are where my truck repair was all the time! Awesome and great customer service!
Deidra S.
Vehicle Make : Ford
5 out of 5
12/16/2017
I am glad to say you all at planet ford dud a great job ...marcus bosley was very nice and helpful ..really appreciate it ..my vehicle was ready on time ..
Greg D.
Vehicle Make : Ford
5 out of 5
12/15/2017
Service and staff
Business F.
Vehicle Make : Ford
5 out of 5
12/9/2017
The repairs were handled quicker than expected. Thanks for updates and follow up, greatly appreciated!
Tania F.
Vehicle Make : Ford
2 out of 5
11/30/2017
Everyone was sweet but at the end there was just a bit of lack in communication.
Kevin W.
Vehicle Make : Lincoln
5 out of 5
11/29/2017
Natalie was great and kept me up to date on progress. Great job!
Doyle B.
Vehicle Make : Ford
5 out of 5
11/29/2017
Very professional and very attentive. Good job.
Tausha J.
Vehicle Make : Toyota
5 out of 5
11/25/2017
The service was exceptional and made the process easier!
Kimberly G.
Vehicle Make : Ford
5 out of 5
11/24/2017
Marcus was awesome very knowledgeable and great communication on what was going on with my vehicle great team member very happy with the job
Brian R.
Vehicle Make : Ford
5 out of 5
11/16/2017
Great service, customer care. Loved the message update
Jaime P.
Vehicle Make : Ford
5 out of 5
11/14/2017
Mike went above and beyond to make sure my vehicle was perfect!
Germaine R.
Vehicle Make : Ford
5 out of 5
11/11/2017
Marcus kept me informed about the progress of my repairs. Very pleased with his service and the outcome of my repairs. ????
Hector Z.
Vehicle Make : Ford
5 out of 5
11/11/2017
Good communication and cleanliness
Keith H.
Vehicle Make : Ford
5 out of 5
11/11/2017
I'm very pleased with the service I received from Jose and the team at planet ford. my truck looks better than I expected thank you guys!!!
Rebecca L.
Vehicle Make : Ford
5 out of 5
11/10/2017
From my first call to Jose, to shaking his hand today in thanks for all he did, he was the most professional and compassionate of staff. The staff that did the repair and all other departmemts did an amazing job on my car. Thank them all for me.
Troy W.
Vehicle Make : Ford
5 out of 5
11/4/2017
Natalie was great and the truck looks good. My husband was so happy to get it back. Thanks for making it look new again.
Jamie P.
Vehicle Make : Ford
5 out of 5
11/3/2017
Everyone treated me with the utmost respect and acted like they were genuinely happy to see me and truly wanted my experience to be a great one. Natalie has the sweetest smile and was more than kind. She even hugged me when I came to pick my truck up. She’s a gem! The lady at the desk is also very nice. I’m sorry I don’t know her name. Marcus was great and stayed in touch with me throughout the entire process. I always knew what was happening with my truck. Thank you all for taking such good care of me.
Cal L.
Vehicle Make : Ford
5 out of 5
10/31/2017
I like the status updates through text msg.
Melisa J.
Vehicle Make : Ford
5 out of 5
10/27/2017
Everyone at Planet Ford was very courteous and Marcus kept me updated on my vehicle status.

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