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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 470 reviews 74%
4 star 58 reviews 9%
3 star 13 reviews 2%
2 star 37 reviews 6%
1 star 61 reviews 10%
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(All Vehicle Makes)
Michael F.
Vehicle Make : Ford
5 out of 5
11/14/2018
Job was done right. Reasonable amount of time. Lines of communication wide open. Great job.
Mary B.
Vehicle Make : Ford
5 out of 5
11/14/2018
The manager kept in constant contact about the progress. He offered me assurance when I brought the car in for repairs that it would return to me in excellent condition and appearance and it DID. Thank you for your excellent service in such a disturbing event in my life.
Sean S.
Vehicle Make : Ford
5 out of 5
11/10/2018
Rene is the best!
Rafael C.
Vehicle Make : GMC
5 out of 5
11/4/2018
Job well done!
Carlos C.
Vehicle Make : Ford
5 out of 5
11/1/2018
Great service by true professionals. Very satisfied with work done.
Leonce P.
Vehicle Make : Lincoln
5 out of 5
10/29/2018
Marcus was on time and kept his word. I am satisfied with my results. Thank you.
Duane M..
Vehicle Make : Ford
5 out of 5
10/24/2018
Excellent Excellent Extremely Excellent
Russell D.
Vehicle Make : Ford
5 out of 5
10/24/2018
Did the work and look great! The repair was completed on time, as stated. I am a happy customer.
Kameron M.
Vehicle Make : Ford
5 out of 5
10/19/2018
Speedy service. Superb customer service
Lynn Y.
Vehicle Make : Ford
5 out of 5
10/12/2018
Jose is possibly the best Agent I've had the pleasure to work during the time my vehicle was in the ship. More personnel like Jose would make for a fabulous Dealership
Saedie L.
Vehicle Make : Lincoln
5 out of 5
10/9/2018
The staff was helpful and polite. Service was quick and I was informed everyday on the status of my vehicle.
Suzanne R.
Vehicle Make : Cadillac
2 out of 5
10/9/2018
Wrong parts. Not complete when said. Waited 30 minutes pass closing to get car. Wasn’t provided any documentation concerning the return of rental car.
Brenda M.
Vehicle Make : Ford
1 out of 5
10/7/2018
My alarm sounds muffled and the left windshield nozzle is not spraying correctly.
Susita A.
Vehicle Make : Honda
5 out of 5
10/3/2018
I have done business with your company twice this year and FULLY SATISFIED
Mario C.
Vehicle Make : Ford
5 out of 5
10/2/2018
Rene was very professional and kept me updated on the repairs being done on my pickup. I’m very pleased with the finished product. Thank you
Brenda T.
Vehicle Make : Lincoln
5 out of 5
9/29/2018
Rene was professional, caring and updated me during the process. I purchased my mkz at Planet Lincoln and i have my car serviced there as well. I appreciate the customer service.
Rosendo C.
Vehicle Make : Ford
5 out of 5
9/28/2018
Appreciated that I was kept up-to-date via texts. Jose was very courteous and helpful. I would use Planet Ford again.
Chansouk L.
Vehicle Make : Ford
5 out of 5
9/14/2018
G
Brendan R.
Vehicle Make : Ford
5 out of 5
9/13/2018
Great job
Lorraine P.
Vehicle Make : Ford
5 out of 5
9/5/2018
The communication at every step of service was absolutely outstanding!! It equals the excellence in the repair that was performed! I am so impressed with the dedication that Planet Ford has to quality service. This includes both the service-people-and Enterprise on site.

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