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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 123 reviews 82%
4 star 22 reviews 15%
3 star 2 reviews 1%
2 star 1 reviews 1%
1 star 2 reviews 1%
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(All Vehicle Makes)
CORETTA S.
Vehicle Make : HYUNDAI
5 out of 5
10/10/2019
I appreciated getting updates about the status of my car. Front desk was very pleasant.
CHANTEL M.
Vehicle Make : TOYOTA
5 out of 5
10/5/2019
The staff was very professional and even buffed out some scratches for me free of charge as he assessed the vehicle. I was very impressed with that. The customer service was impressive. The car came back very clean and beautiful.
CHAUNTEL L.
Vehicle Make : GMC
5 out of 5
10/5/2019
From beginning to end the service was awesome. I loved the text updates about my vehicle. Everyone was so friendly! Thank you so much!
SKYLER D.
Vehicle Make : CHEVROLET
5 out of 5
10/3/2019
Great job in a timely manner. Thanks Kurt and crew.
Sharon C.
Vehicle Make : CADILLAC
4 out of 5
10/2/2019
The car looks great. All the personnel we're curious and helpful. Haven't driven it far enough to test the mechanics in the alignment yet, but I expect them to be fine.
JARED P.
Vehicle Make : HONDA
5 out of 5
10/1/2019
Great finished producer and transparent updates along the way!
ERICA C.
Vehicle Make : CHEVROLET
4 out of 5
9/28/2019
We has such an amazing experience!!! Kurt took such great care of us!!! Its been along time since we've had customer service as outstanding as we did today at newby!! We will always come back and we will refer everyone we know to newby collision!!! Thabk you for an amazing experience and great service!! You really show your customers how much you care!!
D I.
Vehicle Make : NISSAN
5 out of 5
9/28/2019
Did a beautiful job, she's prettier Tham before! :) Thank you!
GENIE K.
Vehicle Make : TOYOTA
4 out of 5
9/27/2019
This was my first experience with having fairly extensive body repair work done on a car. The work was completed exceptionally well in my opinion. The initial review of the car’s damage, the assessment, was done thoroughly by the head of the repair facility in my presence, after which he asked if he had missed anything. The work was then completed in the estimated time period. Upon receiving the repaired car, we were impressed by the quality of the work and noted the extent to which the car had been up cleaned up after the work was completed.
MARI K.
Vehicle Make : TOYOTA
5 out of 5
9/25/2019
The repair and paint job was outstanding! Thank you.
Karly K.
Vehicle Make : KIA
5 out of 5
9/23/2019
Everything went well with no complaints. Thank you!
NICOLE P.
Vehicle Make : TOYOTA
5 out of 5
9/18/2019
Great job!! Super satisfied!! Super friendly staff and service. I felt like they did everything they could and went the extra mile to help me have a good experience. They were very informative through the whole process, and made sure I knew what was going on the whole time as far as repairs go. Repairs turned out perfect as well. Couldn’t ask for more. Thanks Kurt and everyone else, your work is much appreciated!
KIM L.
Vehicle Make : BUICK
5 out of 5
9/14/2019
Kurt was outstanding in customer relations, assessment analysis and cooperation.
RICHARD L.
Vehicle Make : FORD
5 out of 5
9/13/2019
I really appreciated the daily updates on the progress of my car. Great feature and quality work.
LARRY H.
Vehicle Make : HONDA
5 out of 5
9/13/2019
This is the second time we have used their services. We are very satisfied with the work and the cost was reasonable and competitive. Hope it won't be necessary, but if needed, we will use them again.
DAN M.
Vehicle Make : GMC
5 out of 5
9/7/2019
Awesome service!!! Awesome people!!! Awesome Shop!!!!! Doesn’t get any better than these people!!!!!
SCOTT E.
Vehicle Make : Volkswagen
5 out of 5
8/30/2019
Did great. Nice staff
JOAN W.
Vehicle Make : HONDA
5 out of 5
8/24/2019
Everyone was very helpful, professional and thorough. Fred was great to work with. The car looks like new. Thanks to everyone. I'd recommend Newby to anyone who needs car repairs
MICHON H.
Vehicle Make : TOYOTA
5 out of 5
8/23/2019
Great service! The staff was friendly, quick to respond, and I loved the text communication so I knew the status of the repair! Thank you so much for taking such great care of us!
Gordon L.
Vehicle Make : KIA
4 out of 5
8/22/2019
Surpassed all my expectations. From careful listening to amazing results. Wow. Difficult for me to put into words the care from beginning to completion. Wow. Not ten out of ten,knocked out of park.

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