Mike Calvert Toyota Body Shop

Very satisfied, it just took a long time to get it back. I know it was not you all fault. Thanks!!

When they called to get the claim on the maintenance plan approved, the claim office was closed due to a staff meeting. So rather than make me wait while they figured it out, they told me to take my car and they'd get back to me. Very nice of them not to hold me up.

Thank you!

I am very satisfied with the work that was done, but was completely frustrated with trying to find out the status of the work once the probable date of completion arrived. We had been told possibly Friday, more likely Monday. I called and there was no way to reach whoever could answer that question, but was told someone would call me back. I waited. I called again. Same answer. The person who answers the phone can never reach the right person, always leaves them a message. No one responds. One morning I actually got the right person, and he said the car was done and out to be washed. I asked if I could pick it up later, and he said not before 11. I waited for the final notice it was ready. I called to verify. No response. The receptionist suggested I come anyhow. It's a half hour trip from where we live and then we would need to return the borrowed car, another hour. I waited. I called early the next day and miraculously got the right person. He said it was ready and he was finishing the paperwork. I didn't mind the delay, I wasn't surprised. But I was stressed, upset and beyond angry that no one bothered to return a call to say it would probably be x more days.

My automobile was a total loss, so there were no repairs done.

Took longer than I expected; I realize parts may be delayed by supply chain issues. Workmanship and repaint seem too-notch

Communication was poor! I could never reach Shelby. If it had not been for my father who works there my car would probably still be there. However, Steven took over and got things going. He was very helpful and professional!

I was delighted with the repair. They needed to order a decal for the back door. Did you get that in to finish the job? Let me know. Thanks.

Did fast inexpensive job .

Front driver side livjt don't work. Try changing bulb and it don't work. Very unsatisfied on this part. Cop stop me and gave me a warning since I had bulbs inside and said I tried fixing it. i need it fix to be satisfied

My car was kept for almost a month. In addition to the representative NEVER communicated with me about the status of my vehicle. I don’t remember the name of the secretary but if it wasn’t for her I would still be without a car. I was disappointed in the service provided however the manager tried to accommodate me to correct the issue.

I appreciated the daily text letting me know the progress and finishing in a timely manner.

Jimmy and the team, including initial impression at the front desk, exceeded my expectations. I would not hesitate to recommend this body shop.

Great service

All issues were addressed

Jimmy is AWESOME!!! I love M.C.T. Their great!!!

I liked the way I was kept in the loop each step of the way via text Thank you.

Everything was well taken care of Jimmy has always been a pleasure to work with..

I'm just awe struck at how quickly and how great of a job you all did on my truck,thank you very much,I would recommend anyone to you all,again you all did great!!!????????

Jimmy took good care of me when I needed body work on my 2013 Prius. The Collision Center quote was 25% lower than another bidi received,and the work was done on time. I appreciated the automatic updates on the job status. The only negative was I got two notices that my car would be ready on Saturday and then the notice on Wednesday said it was ready. I was confused.