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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 598 reviews 82%
4 star 71 reviews 10%
3 star 19 reviews 3%
2 star 13 reviews 2%
1 star 24 reviews 3%
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(All Vehicle Makes)
Elizabeth H.
Vehicle Make : Volkswagen
5 out of 5
12/15/2023
Friendly and professional from start to finish. Thank you
Heidi A.
Vehicle Make : Buick
5 out of 5
12/14/2023
Wonderful experience from The ladies at the front desk to my completed car! Thank you so much it was an easy process and a pleasure to work with you guys! I have already told people to use Higgins when they need body work.
Portia A.
Vehicle Make : Toyota
5 out of 5
12/7/2023
The staff had excellent customer service, and were very welcoming. They were communicative about status and updated in a timely manner on progress.
Johnny J.
Vehicle Make : Toyota
5 out of 5
12/7/2023
Great repair shop with good people
Barbara W.
Vehicle Make : Subaru
5 out of 5
12/5/2023
We are pleased with the car repair. The staff was very helpful and friendly. Thanks for the great job you did.
Jessica A.
Vehicle Make : Hyundai
5 out of 5
12/2/2023
Great communication and care through the entire process!
Joel J.
Vehicle Make : Hyundai
5 out of 5
11/30/2023
Your team always provides great customer care and outstanding paint & body work results. Thanks a bunch.
Gary P.
Vehicle Make : Audi
5 out of 5
11/29/2023
Appreciate the job done and timing. Looks great
Don S.
Vehicle Make : Ford
4 out of 5
11/19/2023
Quality craftsmanship and great customer service.
Russ W.
Vehicle Make : Lexus
5 out of 5
11/12/2023
Your staff and techs were amazing. The repair looks factory perfect!
Pauletta C.
Vehicle Make : Nissan
5 out of 5
11/10/2023
I am completely satisfied with the job you completed in a timely manner. Thank you. Pauletta C
Nicole H.
Vehicle Make : Honda
5 out of 5
10/24/2023
It looks brand new:)
Karzan S.
Vehicle Make : Toyota
2 out of 5
10/19/2023
Front desk blond ladies need to be trained on how to give people more friendly faces to the customers. Please keep in mind that most of the customers visit this shop are frustrated with insurance companies—the polite thieves and they are not visiting you to take anything from you. If you are not comfortable with those people why wouldn’t you choose to do another job?
Debi B.
Vehicle Make : Subaru
5 out of 5
10/13/2023
I feel they did an excellent job in repairing my car. It looks great!!
Synan H.
Vehicle Make : Mercedes-Benz
4 out of 5
10/13/2023
No common
Gina V.
Vehicle Make : Mazda
5 out of 5
10/4/2023
Thank you so much for all the communication. It was so great to always know where my car was at in the process of getting fixed.
Susan E.
Vehicle Make : Kia
5 out of 5
9/27/2023
Very efficient. Repairs were done in a timely manner. Everyone was courteous and friendly. My car was detailed too - never looked better!
Shelby B.
Vehicle Make : Chevrolet
3 out of 5
9/27/2023
Communication was great, even though my insurance was sending over mixed signals of what to do with the truck. I am sure that was frustrating so I'd like to apologize on behalf of my insurance for being ridiculous.
Mark G.
Vehicle Make : Mazda
4 out of 5
9/2/2023
Sigfrido was great. He gave me two different quotes to choose from. The work was done quickly, and he kept me informed of the process. We're pleased with the results.
Jessica H.
Vehicle Make : Toyota
1 out of 5
8/23/2023
There was still a lot of glass in my car after that I had to clean up. It was on the dash and blew into my sons face. The check engine light was also on when I had my car returned which wasn't on when we had it towed over. After taking it to our mechanic he said it was possible that something might have been unplugged for work that wasn't plugged back in and cost us an additional $600. It was just bad because our car was vandalized, no fault of our own and then we were out money for something we didn't cause in any way.

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