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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 598 reviews 82%
4 star 71 reviews 10%
3 star 19 reviews 3%
2 star 13 reviews 2%
1 star 24 reviews 3%
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(All Vehicle Makes)
Brian M.
Vehicle Make : Honda
5 out of 5
2/26/2016
Got it done quick and effectively. Great repair..great service
Mark S.
Vehicle Make : Honda
5 out of 5
2/25/2016
I love the text updates. You kept to the schedule that was promised. The car was even ready 5 hours early. Great job on the repairs.
Jerry A.
Vehicle Make : Honda
5 out of 5
2/19/2016
Thanks for a great job.
Brad B.
Vehicle Make : Nissan
5 out of 5
2/12/2016
Four stars, exelent
Briant S.
Vehicle Make : Chevrolet
5 out of 5
2/7/2016
Thank you!
David P.
Vehicle Make : Dodge
5 out of 5
2/4/2016
The customer service was outstanding. I love that they ordered the parts and made an appointment so I wasn't without my truck for as long. They texted us with updates throughout the process. My truck was so clean and pretty when my husband brought it home.
Terry B.
Vehicle Make : Volkswagen
5 out of 5
2/4/2016
I was impressed with the level of communication from the beginning of the repair. The number of messages appraising us of the current state of the repair work was exceptional. In addition to the messages, the phone calls from Jake to advise us of the ongoing repairs provided a very personal caring touch. In addition to Jake's personal approach the support from Misty and Meaghan whenever I called was greatly appreciated. Our experience testifies to the commitment your staff has for its patrons' experience. Thank you, Terry and Joyce Barnes
Heather T.
Vehicle Make : Dodge
5 out of 5
1/30/2016
Excellent service, job well done, exceeded my expectations
Lory C.
Vehicle Make : Honda
5 out of 5
1/30/2016
Best body shop I have ever been to
Tanya S.
Vehicle Make : Honda
5 out of 5
1/28/2016
The communication was amazing. I never had to call you b/c you were always calling or texting me. I got in 2 days earlier than planned and it was finished in 8 days instead of 10!!!
Rex W.
Vehicle Make : Ford
5 out of 5
1/23/2016
Outstanding!
Leita R.
Vehicle Make : Hyundai
5 out of 5
1/22/2016
It was not only repaired but the clean inside and out is a super nice touch
Brian H.
Vehicle Make : GMC
5 out of 5
1/15/2016
Thank you!
R S.
Vehicle Make : Infiniti
5 out of 5
1/14/2016
The job was done perfect! We are very happy.
****J.
Vehicle Make : Toyota
5 out of 5
1/13/2016
Looks like new -- great quality work! This has been the best repair experience I've ever had. I particularly appreciated the email updates on progress made.
William L.
Vehicle Make : Mitsubishi
3 out of 5
1/9/2016
YOU PROMISED IT WOULD BE READY THE 8TH AND IT WAS. THE REPAIR WAS DONE [N AN EXCELLENT MANOR. HOPEFULLY W WILL NOT NEED YOUR SERVICE IN THE FUTURE, BUT WE WILL USE "HIGGINS" IN THE FUTURE! JOB WELL DONE. BILL & JUDY LITTLE
Christina R.
Vehicle Make : Acura
5 out of 5
1/1/2016
Very professional. Great job. Finished ahead of schedule.
Jessica C.
Vehicle Make : Hyundai
5 out of 5
12/19/2015
I appreciated the constant updates. My car was in the shop for a total of 19 days. So to have those updates was beneficial. Could you imagine not knowing for those 19 days and just wondering; or having to make calls myself to find out the details and feel like I was bothering people. I'm very grateful that wasn't the case. You guys in the shop, gals at the front desk and Shauna did an awesome job. Thank you!
Scott S.
Vehicle Make : Chevrolet
5 out of 5
12/19/2015
Thank you. I appreciate you keeping us informed about the repairs.
Kevin L.
Vehicle Make : Toyota
5 out of 5
12/9/2015
Looks great!

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