Jerry's Gm Llc

Cody is great

Courteous, efficient ....great work!

I just wanna say that Cody explained everything to me well and I was very satisfied with receiving my car and very appreciative for all the help that you have given me. Your strudel I satisfied customer

Great service- thank you God bless

I was very impressed with service that I received. Cody was great! I appreciate how clean my car was when I got it back. Also, I also appreciated the daily notifications about the status of my car. Very impressed!!!

The car looks better than ever. Cody was great to work with through the entire process. The car looks like someone "detailed" both the inside and outside of it. It's like it just rolled of the showroom floor. Thank you.

Repairs were done in a very good time.thank you for the great service

Great job!

Very pleased with the results of the damage repaired.

We were kept constantly informed about the work on our car which was very nice. Cody was very easy to work with and he was quick to answer any questions we had.

Looks great

Yes, I am very satisfied with the Personnel mr.Cody Martin that y'all have very courtesy and very willing to explain all that they did to my vehicle. Thank you very much loyal customer

Great service! Cody Martin and his team did an exceptional job.

Thank you for your service. Cody was so nice and helpful.

Wonderful!!!

Great customer service! The entire process was smooth and I was updated regularly.

Cody made the entire process easy and less stressful. My daughter and I are very pleased with the customer friendly service provided.

Good job and service

Got it back like new. And I loved the detail work you did on it. Thank you

The originally estimated time of completion for the repair was Wed after 4pm. Not hearing otherwise, I left work in Fort Worth and headed to Weatherford Wed around 3pm but when I called close to 4pm, Cody said it would not be done for another day or two. I had planned a trip out of town and wasn't returning until late Friday. Cody mentioned that the Collision Center is closed on Saturdays but said if I authorize payment on the phone he could place my car with a department that's open Saturday. I said I authorize payment but there must have been a miscommunication. I extended my rental to Saturday only to find out Saturday that the CollisionCenter had no idea where my car was. I found a voicemail late Friday where Cody called and left a voicemail (not text as I requested on the form I filled out) and his message asked for authorization. I get that he may not have been able to charge but the miscommunication meant I had to change the car rental again and pick up the car Monday, with three more days of rental. I'm not mad. However, I'm not happy with the way this went down. I tried to say something when I picked up my car but Cody was not available and the person behind the desk of the office behind the receptionist did not see me when I was standing there waiting for the receptionist to deal with someone ...so I just left. I have had good experience in the past, but it just didn't go well on the coordination of the pickup on this one. Cody was courteous and friendly and helpful...we were just passing ships in the night. I would recommend the Staff stick with the text/online updates which would have worked well but seemed to be abandoned. I was checking back in regularly but it appeared to be outdated info and I had to catch someone by calling to get an update.