Jeffrey B.
Vehicle Make : Toyota
Great job. Thank you so much. I'll definitely keep you in mind for next time.
Mandy D.
Vehicle Make : Ford
Josh was friendly and helpful. The desk staff was, too, but I didn't catch her name.
Dane M.
Vehicle Make : Ford
I am very satisfied with the collision repair itself. The front bumper and paint work looks great. I spoke with my estimator about buffing out a spot on the driver side door. When I took delivery after hours I noticed it had not been completed. I was willing to pay for the service and was disappointed to see it was not done. Not a big deal, you guys do great work but would appreciate an option to come in and have it done quickly. Thank you and Merry Christmas!
Lauren G.
Vehicle Make : Jeep
Josh was awesome and I loved the personalized messages from my car. It made it seem like I dropped my kid off at summer camp and you guys were taking stellar care of him up on Sunday. Thanks for a great experience.
Troy A.
Vehicle Make : Ford
Only critique is that it took too long. A week to get in, 2 more to fix the vehicle.
Jordan N.
Vehicle Make : Ford
Car was not returned to me in good condition
Christina C.
Vehicle Make : Audi
Great job. Thank you.
Elizabeth C.
Vehicle Make : Toyota
The entire experience with Herb's was great. Everyone was friendly and efficient.
The work was completed faster than I expected.
Thank you.
Melissa W.
Vehicle Make : Ford
They did a beautiful job on my car. I was pleased with the way they stayed in contact with me via text to update me on the progress of the repairs being done. They were very courteous through the whole process. I felt like they took pride in making sure my car was fixed properly before releasing it to me. Ford Company was also involved in the repairs and Herb's made sure Ford's repairs were done correctly. I appreciated all their help. I have lived in ****for 5 years and never needed car body work and was not sure who to use. I will now highly recommend them to anyone needing car repairs.
Becca S.
Vehicle Make : Ford
Jerry Reynolds, the Car Pro, recommended Herb's to me, and I was very pleased with the entire experience. Absolutely no complaints!
Lana A.
Vehicle Make : Hyundai
The customer service I received was outstanding !!
****L.
Vehicle Make : Toyota
Every employee is concerned and professional.
Cynthia F.
Vehicle Make : Jeep
Everyone that I encountered offered exemplary customer service which was so refreshing. I've often felt that customer service was a thing of the past, almost non existent these days. Bravo to the team of caring individuals who took care of my needs. My Jeep looks amazing! They fixed her, cleaned her and vacuumed. Going a step beyond! Thank you!
Bobby P.
Vehicle Make : GMC
my door seal is leaking air.you can hear the loud noise that the air makes as you are driving down the highway.
Michelle V.
Vehicle Make : Lexus
Herbs is a class act, and I would recommend to anyone. From start to finish, A service. I will always be a customer. My only complaint would be about Enterprise rental which is not your company but affiliated since it is in your building. The rental I received was dirty. Food was left on the back seat, the drink holders were sticky, the inside windows so dirty I could not see well in the morning sunlight's glare. These things coupled with an odd odor inside the car did not inspire confidence in Enterprise and was the only negative in this situation.
Theodore T.
Vehicle Make : Lexus
So far, the car looks great. Clean-- inside and out !! Hail damage all gone. The people we encountered were kind and helpfull. Turnover was very fast. Car was ready the next day. Enterprise was very kind and helpful also!!
Cheryl Y.
Vehicle Make : Honda
Had to clean my windows. After the wash there are streaks.
Caryn S.
Vehicle Make : Toyota
Bryn was wonderful!
Ramond H.
Vehicle Make : Chevrolet
All of my car looked very new, not just the new replaced parts. I appreciated all the friendly service. I would never go anywhere else!!
Brett T.
Vehicle Make : Toyota
One of the best customer service experience ever
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