James A.
Vehicle Make : Infiniti
Jeremy was very nice and really listen to what I had to say about my vehicle repairs. Herb's Paint and Body did a wonderful job on fixing the damages. I would recommend them. Great job!
Candace W.
Vehicle Make : Lexus
Herb's did a great job on my repair. My customer service experience was very positive and my vehicle was completed by their original estimated time. Overall, I would do business with Herb's Pait and Body again and also send referrals their way!
David S.
Vehicle Make : Jeep
The car looks great!!!
Jeff **** at Herb's is OUTSTANDING!!!!
John M.
Vehicle Make : Lexus
Fast, efficient, professional. I have used you before with the same results. Will absolutely use again if the need arises. Thank you.
Sandra T.
Vehicle Make : Ford
Jeremy did a great job taking care of my "New Car". It looks great and was completed on schedule.
You are fortunate to have Jeremy on your team. He is very knowledgeable, professional, friendly and takes the time you need to ask any questions.
Thanks for all of your help.
Regards,
Rod Taylor
Cathy P.
Vehicle Make : Ford
This was my first experience with Herb's and it couldn't have gone more smoothly. Everyone was extremely nice. Jeff **** answered all of my questions - never rushed me. If I emailed him he responded in a timely manner. The team at the Frisco, Texas location is just awesome. My car looks new again and I thank you for that! Great job Frisco, Texas team! I will definitely refer my friends and family to this location. Thank you again for the awesome care you took with my car and me.
Jennifer G.
Vehicle Make : BMW
Jeff and Alfonzo were very professional. Thank you and keep up the great work!
Zachary .
Vehicle Make : Jeep
I believe due to an unexpected circumstance my vehicle had to wait for someone else to take over. In the first week I received no info. It took 3 phone calls to finally figure out what was going on. From then on, I was completely satisfied.
Shari C.
Vehicle Make : Ford
Communication about the progress of the work on my truck was lacking. I had called many times to get info, was told they would call me back, then I didn't get a call. Also, I started receiving inaccurate updates about my vehicle that involved the timeline (i.e. I received an email last Wednesday saying that my truck was on schedule to be done on the 28th, when in fact my truck was getting washed and was ready that night.). Communication with customers needs improvement.
In addition, a number of times the employees could not find my information and they sent my email saying she opted out of receiving updates which was not the case at all.
Katherine C.
Vehicle Make : Ford
Only repair shop we have used in the 25 years we have been here. Would not use anyone else!
Felder.nicholas A.
Vehicle Make : Mazda
Everything was repaired well, but the trunk inside panel was not re-installed correctly. I need to bring it back in to get that fixed.
Gary F.
Vehicle Make : Mazda
Outstanding workmanship and customer service
Connie P.
Vehicle Make : Pontiac
Kept informed of progress and looks better than New..... A pleasant experience everyone was superb....
Gerald T.
Vehicle Make : Nissan
Great service!
Dulce N.
Vehicle Make : Buick
Great service and follow up.
Delbert P.
Vehicle Make : Ford
My truck looks great. I am extremely pleased with the overall experience. All the updates were exactly what I needed. Thanks to the entire team.
James R.
Vehicle Make : Mazda
Great job and very accomodating!
Blair R.
Vehicle Make : Lincoln
Always receive quality workmanship from your staff.
Alan P.
Vehicle Make : Chrysler
Job well done excellent service thanks very much I really appreciate the work job well done
William B.
Vehicle Make : Lexus
My car looks great and finished in record time!
Everyone there is super nice and and Jeremy was wonderful to work with.
Pat Brill
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