Jay K.
Vehicle Make : Chevrolet
I had to return it for damages that was done during the repair. Poor quality assurance at the end
Anna C.
Vehicle Make : Subaru
Exceptional customer service from the pleasant receptionist to the person who handled the prompt updates on my car's progress! My 2009 Subaru Outback looked like NEW when I got it back! I was so happy with the outcome and with the fact that I found a wonderful, professional company to work with. Thank you for all the great service.
Samantha L.
Vehicle Make : Honda
They did great, Charles was good about checking in regularly
Julia L.
Vehicle Make : Honda
We noted a pronounced noise coming from the front end following the completion of the initial repairs and we picked up the car. Our service manager arranged to meet with me and he quickly diagnosed the problem and within a day completed the additional repair. Service was impressive. Thank you.
Robert S.
Vehicle Make : Cadillac
Hooray for Charles Schwarze
Chris F.
Vehicle Make : Honda
Charles and the deatlersip did an outstanding job. Great customer service. Thank you.
Benito G.
Vehicle Make : Dodge
Y'all did a great job, thank you!
Ethan M.
Vehicle Make : Dodge
Charles was amazing. He kept me update and explained the process every step of the way
Cynthia R.
Vehicle Make : Chevrolet
Charles was excellent
Mohammadreza N.
Vehicle Make : Nissan
I made the appointment of May or June. That was a long time to the service day (3 or 4 months). Please make more capacity for future customers.
Thanks
**** W.
Vehicle Make : GMC
From the first encounter with Jarrett Abel and Joel to working with Charles Schwarze in the body shop, each man went the extra mile to get my truck repaired in time for our vacation. I am totally impressed with the care, the constant communication, and the friendly attitude of the James Wood employees. Thank you!
Randy G.
Vehicle Make : Dodge
Great--- very customer friendly
William W.
Vehicle Make : Ford
I am so impressed with the speed at getting our truck back so quickly. Our truck has never looked so beautiful. Thank you for your excellent service.
Martha I.
Vehicle Make : Buick
Charles Schwarze was excellent to work with, professional, detailed and great follow up. We've bought two new cars at James Wood (09 Solstice Coupe and 16 Buick Enclave). We would not hesitate to buy another due to our confidence in your service.....
Carolyn F.
Vehicle Make : Cadillac
I was informed frequently via email about the progress on the repairs. My car looks brand new. I appreciate the friendly and professional service.
Ryan R.
Vehicle Make : Ford
Very please with the service we received. Loved the updates through text and email. Thank you very much!
Shadi S.
Vehicle Make : Toyota
My contact person in JWAP (Charles Schwarze) was a wonderful person. I am also happy about the punctuality of the service provider. Also, it was nice to be informed about every decision made by the repair persons (the update process was fantastic).
Linda W.
Vehicle Make : Chevrolet
Only thing they left the antenna of my truck but I went back and they but it right in for me
Chad V.
Vehicle Make : Dodge
Very easy and efficient process.
Raymond L.
Vehicle Make : Mercury
Excellent service from everyone
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