**** B.
Vehicle Make : Ford
Car looks great and you completed it in the minimum time of your estimate. Everyone we spoke with was helpful, friendly and courteous.
Sharon H.
Vehicle Make : Toyota
Art took great care of me as usual. Car looked fantastic! Very happy with the whole process. Herb's just gets it right. I would never take my car anywhere else. Have told my friends and family about how great Herb's is.
Keep up the great customer service.
Sharon H
Christina R.
Vehicle Make : Ford
All,
Thanks for all your help with the repairs. I sincerely appreciate it.
Regards,
Christina T. ****
Kelly R.
Vehicle Make : Toyota
The truck looked fantastic inside and out. The only downside to my experience was that it took 15 total days when the projected time was 3 days.
Mayela G.
Vehicle Make : Chrysler
Art was super nice and took his time to fix my vehicle. Keeping Mr informed through text was great, and the way the van was cleaned was excellent. thank you.
Richard D.
Vehicle Make : BMW
Very friendly & kept me informed the whole way.
Jeffrey B.
Vehicle Make : Ford
Everyone was so nice. I loved the up to date texts of the progress. Art was great
Donald W.
Vehicle Make : GMC
Fast and appears to be fine work.
Beth G.
Vehicle Make : Lexus
It was difficult getting my car in as you were so busy. But once it was in it had a quick turnaround which I was hapy about.
Karen B.
Vehicle Make : Subaru
Work was done efficiently and contacts were very proffessional.
William W.
Vehicle Make : Honda
From the initial call my vehicle was ready for pick up and the almost 3 weeks of subsequent inspection of flawed finished work and return back to Herb's shop for rework, we finally got our car back. I believe that herb's Step 6 -Herb's Final Inspection wasn't taking place with this repair.
I was impressed by the care and urgency the agent staff took to fix the repair issues.
Jack I.
Vehicle Make : Toyota
I really liked the professionalism of the adjuster. I've been there for repairs before, and I will be back for future repairs. The job was also well done.
Sophia M.
Vehicle Make : Scion
Thanks for fixing my car!!
Sharon H.
Vehicle Make : Toyota
Thank you so much for getting me in so fast even though you were busy. I'm a loyal customer and you took great care of me. Thank you to the lady at the front desk, the manager and Art. Very professional and fantastic customer service.
Great job on my car as usual, looks like I didn't have an accident.
Very grateful to you all!
Thank you!
Sharon H
Scott S.
Vehicle Make : Chevrolet
Excellent service and excellent work. Great experience with all employees particularly with John McLeod.
Joanne T.
Vehicle Make : Lexus
Excellent!! No kidding!!!
Lyn T.
Vehicle Make : Mercedes
beautiful job! Thank you so much!
David W.
Vehicle Make : Ford
It took a little longer than I originally thought it would. But the initial estimate from the insurance company had errors and additional work was required. Being updated helped me to understand better. Marty was great at answering all my questions and explaining what all was required. The result was a vehicle coming out that looked substantially better than it did even before the hail damage. It is the wife's truck and she is 100% happy with it. Enough said.
Glenn L.
Vehicle Make : Honda
I've spoken to Herb's about the issues we had which were delayed work, lack of communication, and having us come to pick uo the car and all work was not complete so had to return several days later.
Ronnie G.
Vehicle Make : Volvo
Expert service, professional and do what they say they will do. Follow thru is great and end result is PERFECT!! Love Herb's!
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