Carolyn M.
Vehicle Make : Cadillac
I liked the updates that were texted to me. When the car was ready, I didn’t have to wait long to have it pulled around and jump into it. Smooth process.
Dale P.
Vehicle Make : Honda
When I was rear-ended, I commented that my trunk lock was not the same as before. It still functioned but was not the "free release" it had been prior to the event. When the car was returned to me, it appeared that nothing had been done despite my communication. I now intend to have it addressed at my next scheduled maintenance at my Honda dealership. Other than that, my experience with the bumper replacement/painting was excellent!
Eldon Z.
Vehicle Make : Audi
I've used Herb's many times over the years and have always been very happy with your work!
Ann R.
Vehicle Make : Hyundai
Hail damage all gone, car looks like new - they did a great job of cleaning it up for delivery, including fixing a couple of problems with interior components that weren't related to the hail at all. Thanks!
Randall S.
Vehicle Make : Ford
Thanks Jesse, Logan, Nick. You all were great!
Kevin G.
Vehicle Make : Ford
The personnel at Herb’s are always pleasant and professional. The work is always done well.
Anthony P.
Vehicle Make : Ford
Quick and efficient !
Tom C.
Vehicle Make : Nissan
Great service and even got the repairs done sooner than expected.
Terry B.
Vehicle Make : Honda
Herb's staff was responsive to any questions and concerns. We were kept updated on repairs and when we picked up our van it was spotless inside and out!
Robert H.
Vehicle Make : Honda
I've never been disappointed with the work done by Herb's!!! Marty always puts the Customer first!!! He has a staff that does excellent work and they are proud of the work they do!! Jesse did an outstanding job of getting my old van looking like brand new!!!
I always recommend Herb's to anybody that's had a fender bender!!!
Robert H
Stephanie M.
Vehicle Make : Subaru
The car is beautiful. The repairs were completed on time and we were kept up to date as it went along. All of the people we dealt with were friendly and efficient. John McLeod handled everything perfectly. While I hope it won’t be necessary, I know where to go should either of our cars require additional body work.
Jeffery D.
Vehicle Make : Toyota
John is so great! Super sweet and good to work with. Definitely took care of me. He made an otherwise annoying thing to deal with actually a positive and enjoyable experience. My car looked beautiful and was cleaned outside and in thoroughly.
Troy F.
Vehicle Make : Nissan
Excellent service & the car looks great. Thank you!
Kathryn N.
Vehicle Make : Toyota
Quality timely friendly service all the way around. Herbs was the bright spot to a not so bright situation. Thank you all!!
Shelley S.
Vehicle Make : Hyundai
Everything was done well as far as we can tell.
Jean P.
Vehicle Make : Lexus
Jesse Walley went above and beyond what I was expecting, delivering exceptional service! His initiative and attention to detail was very much appreciated. We have used Herb's on several occasions through the years and we're never disappointed. Your guys have gotten it right the first time, every time! Also liked the status reports via email. We were out of town much of the time the work was being done and it was a good way to stay informed on the progress of the repairs. Thanks for being quality people to do business with!
Joung K.
Vehicle Make : Honda
Good service and good work
Brittany G.
Vehicle Make : Acura
Jesse was awesome, kept me informed the entire time also reached out to my insurance so I didn't have to. I really appreciated him and how quickly my car was fixed. This was the best experience I've had with a body shop and rental car company. If I ever need repairs again I will be back to this location.
Bruce R.
Vehicle Make : Buick
Will continue to recommend Herbs to everyone!
Ross R.
Vehicle Make : Hyundai
Personal contact beats texting
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