Body Shop

Real Reviews From Verified Customers

Bruce F.
Vehicle Make : Jaguar
1 out of 5
10/26/2016
Car was dirty. Dirt and stains on the inside. Not well cared for. Disappointing.
Charles C.
Vehicle Make : Audi
5 out of 5
10/25/2016
Great communication!
Alex K.
Vehicle Make : Chevrolet
3 out of 5
10/9/2016
the new headlight cover on the right now is very bright but the yellowed one on the left is much dimmer. You guys said bring it back and you would buff out the yellowed one. Wish that had been attempted. OR I might ask the cost of just having it replaced so they match. Otherwise, you are the best shop in Dallas hands down. Will always refer you.
Stephen D.
Vehicle Make : Toyota
5 out of 5
10/7/2016
Great stuff. I have had work done at Herb's in the past and have always been pleased. Thanks!
Jennifer L.
Vehicle Make : Honda
5 out of 5
10/7/2016
Great service, kind staff.
Deanna P.
Vehicle Make : Honda
2 out of 5
9/29/2016
I have left (2) messages (Tuesday PM & Wednesday AM)because the side door is not recognizing the remote and their is a chunk of something in the side of tire panel, but have not received a call back. Prior to the car being completed, the service has been awesome! I really appreciated your location delivering my car to the Plano location for pick up!
John P.
Vehicle Make : Acura
5 out of 5
8/5/2016
Easy drop-off experience, was kept in the loop with daily emails the whole way through, and it was ready to pick up on time and the process was very easy.
Andrew S.
Vehicle Make : Toyota
5 out of 5
6/8/2016
Very communicative and professional. Appreciate making a less than desirable situation easy to manage and painless. Thanks!
Donna C.
Vehicle Make : Toyota
5 out of 5
6/4/2016
Mark was very nice & helpful????
Joshua F.
Vehicle Make : Land Rover
5 out of 5
5/20/2016
I have had multiple cars repaired at Herbs . They have always made sure that I was completely satisfied before returning the car. They keep you updated with email or phone calls on progress. I would not hesitate using them again.
Matthew W.
Vehicle Make : Volkswagen
5 out of 5
5/14/2016
The customer service at Herbs were very timely and helpful. The updates they provided kept me in the loop and the work done on my car made it look new again! Mark **** was the technician/analyst working on my vehicle and he took great care of my car. I don't often post google reviews and wasn't asked/encouraged to post one, but the whole process was hassle-free for me at Herbs. I would definitely encourage my friends to take their cars here.
Maria E.
Vehicle Make : Hyundai
5 out of 5
5/13/2016
Im completely satisfied with the employees who tended to me at Herbs,they were very kind and made me feel at ease about leaving my car in their hands. I will defenitly go to them again if I'm ever in need.
Tanya C.
Vehicle Make : Infiniti
5 out of 5
5/5/2016
AS always completely satisfied
Frank C.
Vehicle Make : Nissan
5 out of 5
5/4/2016
Thanks for the great work done on my Nissan everyone was very friendly.
Hillary G.
Vehicle Make : Nissan
5 out of 5
5/4/2016
Amazing staff! Great communication. My car was fixed very quickly!
Jeffrey W.
Vehicle Make : Nissan
5 out of 5
4/29/2016
Everything was great!
Sridhar K.
Vehicle Make : Nissan
5 out of 5
4/23/2016
Great Service. Very courteous and professional staff. Periodic status updates on progress. Very good experience.
Jeffrey C.
Vehicle Make : Acura
3 out of 5
4/5/2016
Great experience but can i recommend that the cars are washed when finished? My car had shop dust all over it and dirty footprints inside. It's dirtier than when i dropped it off.
Jennifer C.
Vehicle Make : Buick
5 out of 5
3/31/2016
Exceptional service. No wait, coordinated with rental car and finished the job earlier than expected. Amazing.
Wanda T.
Vehicle Make : Honda
5 out of 5
3/19/2016
My car looks fantastic and faster than I expected!! Thank you!

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