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Body Shop Review Summary

5 star 120 reviews 72%
4 star 16 reviews 10%
3 star 11 reviews 7%
2 star 7 reviews 4%
1 star 13 reviews 8%
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(All Vehicle Makes)
Rebecca B.
Vehicle Make : Toyota
5 out of 5
10/10/2024
Marie was absolutely wonderful. She kept us informed about the repair process and made it clear she had the goal of getting our vehicle back to us as soon as possible and with the work looking great.
Bruce K.
Vehicle Make : Toyota
4 out of 5
10/2/2024
Everything was good… except the cost.
Charles B.
Vehicle Make : Toyota
5 out of 5
8/11/2024
Like it never happened and unbelievable fast
Kish C.
Vehicle Make : Mercedes-Benz
1 out of 5
7/30/2024
Still waiting on part that is missing on the back of the car. The tire sensors and check engine light are both now on.
Carlos A.
Vehicle Make : Toyota
1 out of 5
7/17/2024
The car has issues and I’ve called Classic Toyota ( two weeks ago) and have yet to hear back from them
Jamiesia M.
Vehicle Make : Toyota
1 out of 5
7/7/2024
My vehicle still has damage.the repairs were not completed.
Richard M.
Vehicle Make : Kia
4 out of 5
6/27/2024
Yes it went very well and for what you had no control over the parts that were sent the way they were sent to you was not your fault but everything finally turned out very beautiful and I thank you so very much I am very satisfied
Mary G.
Vehicle Make : Chevrolet
4 out of 5
5/31/2024
They did a great job. Cannot tell that there was any type of damage after they fixed.
Lysle W.
Vehicle Make : Toyota
4 out of 5
5/12/2024
Your staff was knowledgeable and professional. My car was expertly repaired from hail damage! I won’t go anywhere else for repairs!
Sue H.
Vehicle Make : Toyota
5 out of 5
5/3/2024
Very well coordinated in all aspects. Extremely smooth, . STAFF SHOULD BE CONGRADULATED!!!
Tara M.
Vehicle Make : BMW
2 out of 5
4/24/2024
Quoted one week for repair, turned into six weeks. During that time my car received hail damage. For whatever reason they waited two weeks after the fact to notify me about the damage. Drew is unprofessional and rude. Will definitely not be back or recommend to others.
Vernita T.
Vehicle Make : Dodge
5 out of 5
4/11/2024
Very helpful and informative.
John C.
Vehicle Make : Toyota
5 out of 5
3/29/2024
Nice job!
David H.
Vehicle Make : Toyota
5 out of 5
3/17/2024
Excellent in all regards for both service and car rental. Thanks Augustino and whole team!!
Russell P.
Vehicle Make : Toyota
5 out of 5
3/16/2024
I knew you would do a good job
Jayne B.
Vehicle Make : Mercedes-Benz
1 out of 5
3/13/2024
I was really surprised at how inefficient repair service was! Evaluations were not thorough causing more and more need for more work. I’m sure my car just sat there long time between work as you had my car over 4 ****/2 months. And then, when parts actually came in, I was told I had to wait until they could schedule time to do the repairs. Really? That time was already not scheduled for my car which had been there for months? This is unacceptable service. This resulted in my car, being in an open parking lot for that period of time and receiving hail damage which I was told that I am responsible for. This does not make sense. These are just the highlights of my experience. I am MOST disappointed in the way this work was done. I will go to Dallas from now on.
Dan H.
Vehicle Make : Toyota
5 out of 5
2/25/2024
Good work!
Nina R.
Vehicle Make : Toyota
5 out of 5
1/28/2024
Paul was wonderful. Kept me updated
Nanci W.
Vehicle Make : Infiniti
4 out of 5
10/15/2023
Drew Miles and His TEAM at Classic Toyota Collision Center took EXCELLENT CARE of my 2019 QX 80 Infinity!! Better than Infinity !!! They kept me informed of the progress of my car almost every day, and delivered my car 'Back' to my office cleaner than when i brought it in!! No One will ever work on our 'Fleet' of 23 Vehicles for body work every. Except Classic Toyota Collision Center!!! Nanci W
Karesa C.
Vehicle Make : Mercedes-Benz
5 out of 5
8/24/2023
Great service

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