Body Shop

Real Reviews From Verified Customers

Charles C.
Vehicle Make : Cadillac
5 out of 5
2/18/2016
Car repaired perfectly. Service great. Thank you.
Judith K.
Vehicle Make : Hyundai
4 out of 5
2/13/2016
Staff was sensitive and very pleasant. Went out of their way to answer all my questions and never once made me feel stupid of "less than" for any questions I asked. They were also appreciative of the many years I've had them as the insurer for my car.
Michael D.
Vehicle Make : Volkswagen
1 out of 5
2/13/2016
When I arrived to pick up my Passat, I found a lump of either metal or paint at the site of the damage, and I found three scratches in the paint at the damage site that had not been repaired. I left my car at the collision center so the repairs would be finished on Monday. I was very unhappy that your repair specialist missed all that.
Goutam B.
Vehicle Make : Toyota
5 out of 5
2/13/2016
The system seems to be well run and geared to deliver good service. Regards, Goutam B
Soukeyna K.
Vehicle Make : Acura
2 out of 5
2/6/2016
It's suspicious that the cost of repairs matched my deductible to the dollar. I will not renew my insurance with geico.
Stacy K.
Vehicle Make : Acura
5 out of 5
2/6/2016
Exceeded my expectations and was a seamless experience. Combination site with enterprise rental and geico was key. No stress - thank you
Beverly J.
Vehicle Make : Volvo
5 out of 5
2/2/2016
Excellent service. Outstanding communication with me at every step. Congratulations on your business.
Sheryl R.
Vehicle Make : Jeep
5 out of 5
1/15/2016
Excellent customer service.
Mark W.
Vehicle Make : Subaru
5 out of 5
1/14/2016
Great job with the repair (as expected), but even better was how clean the car was inside and out when it was done. It was like a brand new car
Robert M.
Vehicle Make : Toyota
2 out of 5
12/30/2015
I will be happy to speak with the representative.
Jill A.
Vehicle Make : Honda
1 out of 5
12/29/2015
Ourisman called the wrong number to notify me if completion. Texts were delivered to correct number, but no yet updates were provided. Car could not be picked up for four additional days.
Shaul B.
Vehicle Make : Honda
5 out of 5
12/25/2015
Staff were polite and helpful. Car returned in perfect condition.
Michael F.
Vehicle Make : Honda
5 out of 5
12/17/2015
From beginning to end, your staff and your attention to detail exceeded my expectations. Your folks know how to provide excellent customer service. This reinforces why I am glad that I purchased my car from Outrisman.
Manuel C.
Vehicle Make : Ford
5 out of 5
12/10/2015
Excellent job !!!
Lisa S.
Vehicle Make : Volvo
1 out of 5
11/17/2015
Car was not repaired properly. I went to get it twice and both times it was not finished. I still do not have my car. I am very dissatisfied.
Donald L.
Vehicle Make : Saab
4 out of 5
11/13/2015
I notice that the color isn't a perfect 100% match, but that's likely because it's a 15 year old car. The Ourisman Team nonetheless were very thoughtful in how they delineated the two colors so that it complements the overall look, rather than detracts. Nicely done!
Frederic L.
Vehicle Make : Toyota
4 out of 5
11/12/2015
Great job!????
Andres S.
Vehicle Make : Chrysler
5 out of 5
11/6/2015
People was very kind, they repair my car on time, and it was so clean when I pick it up
Natalie N.
Vehicle Make : Toyota
5 out of 5
11/6/2015
Wonderful customer service!
Michelle B.
Vehicle Make : Honda
1 out of 5
10/31/2015
Work not completed in time. Quality control not done properly and we had to leave the car another day so the job could be completed correctly

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