Ourisman Bethesda Ford

Your staff personnel are very attentive and very helpful. The emails I received kept me updated on the status which was good to know. Thank you!

Did a fantastic job with my repairs and the employees were nothing but courtious and pleasant.

Great customer service and communication. The updates I had been receiving while the maintenance was underway made me feel my car was still with me. Good job!

I had no problems with Ourisman once I got there and talked to people. The problem was with Geico. I told the Geico person that I was leaving the car there over the weekend so it could be worked on Monday. She said that would be fine and that I did not have to go there again on Monday morning. When we went to leaver the car I could find no night key drop. The old one was closed and the other one said "Enterprise Car Rental." Naturally I did not want my key lost so I went back on Monday to deliver it. I was told that I could have left it at the car rental drop, but Geico did not tell me that. You need better coordination among Ourisman, Enterprise, and Geico.

Courteous, timely feedback, professional. Thanks

Your customer service and repairs to my car were excellent. Everyone that I interacted with was extremely pleasant and helpful and the daily updates were great. I would definitely recommend your services to friends and family.

I'm very satisfied with the quality of the services and with the pontuality.

Work done a day earlier then projected. Daniel was responsive in every respect. Young lady who checked me out was friendly n very courteous.

Every person I interacted with with efficient and professional and the work done exceeded expectations. I was also frankly shocked to find my car had been cleaned at the level of the finest "detailed" cleaning. The entire process was as painless as possible. Kudos to you all.

Keep up the good work and customers will always be satisfied. Thank you.

You guys rock.... Mostly Keith '