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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 134 reviews 89%
4 star 7 reviews 5%
3 star 3 reviews 2%
2 star 3 reviews 2%
1 star 3 reviews 2%
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(All Vehicle Makes)
Germany B.
Vehicle Make : Ford
5 out of 5
5/2/2018
Car was finished in a timely manner and looks brand new! Completely satisfied.
Joaquin C.
Vehicle Make : Ford
5 out of 5
4/28/2018
Had a great experience, excellent work they did on my truck and very professional. I am very satisfied!
George G.
Vehicle Make : Ford
5 out of 5
4/12/2018
Great service provided by Ana, my car was repaired on time and got it shiny like a new. Thank you so much.
Bruce B.
Vehicle Make : Ford
5 out of 5
4/10/2018
My truck looks great. Ana took great care of my truck and I will bring Westway my body shop work.
Irene S.
Vehicle Make : Ford
5 out of 5
3/30/2018
Ms.Torres and all the staff were a joy to work with. Ms. Torres kept me updated on everything. The time frame for the repairs was acceptable and my car looks great.
Charles R.
Vehicle Make : Ford
3 out of 5
3/27/2018
My truck is back to being perfect. Only downside is someone went a little crazy with the Armor-all.
Jerry K.
Vehicle Make : Lexus
5 out of 5
3/9/2018
Wonderful costomerservice
**** M.
Vehicle Make : Ford
5 out of 5
2/13/2018
Ana was very professional.
Jimmy L.
Vehicle Make : Ford
5 out of 5
2/10/2018
Excellent work and got my truck back in 5 fays
Marsha A.
Vehicle Make : Ford
5 out of 5
1/25/2018
I appreciated the service That I received from the Body Shop Team. Ana kept me updated to on how the repairs were going and when I could expect completion I was really impressed with the entire experience. I was also impressed by clean the Escape was when returned. It was Spotless. We want to thank Ana again and the rest of the team.
Steven K.
Vehicle Make : Ford
5 out of 5
1/1/2018
Ana handled the event most excellently from the start to finish and kept me informed of all the changes including from the insurance company. This customer service is yet another reason why I drive Fords.
Henry G.
Vehicle Make : Ford
5 out of 5
12/5/2017
Keep up the good work
Randy P.
Vehicle Make : Ford
5 out of 5
11/10/2017
Repairs den quickly - staff very courteous.
Roushell H.
Vehicle Make : Ford
5 out of 5
11/10/2017
Anna was awesome! She explained everything in great detail and kept me updated on the status of my vehicle. She also explained different things when it came to my insurance. My Escape looks brand new! Westway has always been good to me so this time was no surprise. I will definitely be back to Westway!
Jamie F.
Vehicle Make : Ford
1 out of 5
11/9/2017
I requested that the area on the trucks hood be repainted the first time I had in. I had to return my truck to have the hood repainted since the paint department chose to only buff the spot in question.
Jimmy (amerifleet).
Vehicle Make : Chevrolet
5 out of 5
11/3/2017
WestWay Ford Body Shop is the Greatest. Anna is a blessing to work with. she kept me updated the whole time and repairs was excellent
Roberto V.
Vehicle Make : Ford
5 out of 5
10/24/2017
The experience was quick, easy and well priced.
Jake L.
Vehicle Make : Ford
5 out of 5
10/19/2017
Great service - thanks so much!
Morris M.
Vehicle Make : Ford
5 out of 5
9/20/2017
Truck looks great.
Dan A.
Vehicle Make : Ford
5 out of 5
9/2/2017
Although the repair took a long time, it didn't bother us much because we got a rental car paid for by another person's insurance. The staff we encountered were so helpful. Ana contacted others on our behalf and took care of all the details. We are grateful for the excellent care we received. And our year old car seems almost perfect again. Thanks to everyone!

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