Body Shop

Real Reviews From Verified Customers

Camilla R.
Vehicle Make : Toyota
3 out of 5
12/8/2021
My horn stopped working after seeing yall for repairs
Robert W.
Vehicle Make : GMC
2 out of 5
11/13/2021
There was an airbag recall and I have to await that before agreeing with “completely happy”
Robert O.
Vehicle Make : Kia
4 out of 5
11/2/2021
Thank you, albeit the circumstances were not ideal, I enjoyed woking with you.
Cheryl L.
Vehicle Make : Subaru
5 out of 5
10/29/2021
Terrific human service. Gracias, Ted Lyon
Carley V.
Vehicle Make : Toyota
5 out of 5
10/28/2021
All my questions were answered, phone calls returned and your employees always friendly and polite. Pricing reasonable.
Stacey H.
Vehicle Make : Hyundai
3 out of 5
10/21/2021
Not completely satisfied They did not fix the chip on test passenger door
Michael C.
Vehicle Make : Lexus
4 out of 5
10/19/2021
The work was performed well even with the problems of obtaining some parts. We are happy we choose Cascade Collision.
Jacob S.
Vehicle Make : Dodge
2 out of 5
10/19/2021
My truck was totalled by 200 bucks more than what insurance would cover. Thanks for jacking the price up. Next time I'll go somewhere that will allow me to source the parts. 4k for parts... I found a whole truck for 1500 that that had the same color paint and no rust... I would have paid you 4k in labor and given you the truck and parts. To top it off your team rammed all the broken disassembled parts into the cab making impossible to get my things out...
Martin C.
Vehicle Make : Range Rover
4 out of 5
10/2/2021
Spanish service is more better
Secilia D.
Vehicle Make : Kia
1 out of 5
9/11/2021
Lack of communication with appointed adjuster and me. Very disappointed with the customer service that was given. Car was not returned in a timely manner and when it was returned, several pieces were missing because they were broken when the tear apart occurred. The adjuster also, asked me for contact info for the person from my insurance company to get authorization to release the car. Not happy with cascade at all
Leslie W.
Vehicle Make : Volkswagen
5 out of 5
9/7/2021
I appreciated having the rental right there at the shop. The communication regarding my car was excellent. The employees were friendly. The work looks excellent.
Jennifer F.
Vehicle Make : Hyundai
5 out of 5
9/5/2021
Very kind, helpful, and thoughtful staff. So happy I chose cascade, as they made it easy to trust them with my car ??
**** Y.
Vehicle Make : Lexus
1 out of 5
8/15/2021
We were told that other spots on the car would be painted. They clear coated over rock chips on the hood and made them more noticeable. They blamed the insurance company and said they would not pay them for repairing rock chips on the hood.
April N.
Vehicle Make : Chevrolet
2 out of 5
8/14/2021
Thank you! I am expecting your call.
Kimberly H.
Vehicle Make : Hyundai
5 out of 5
8/7/2021
I am so impressed with Cascade Collisons customer service the front desk lady was so helpful, she called & had my rental cat there for me within 10minutes. She was very kind & Jonathon was gets a 5 star he was super nice & efficient with his estimate. He even got another scratch off my car that wasn't from the accident. I appreciate his willingness to go above & beyond what was expected. I will definitely be using Xascade Collison again when the need arises. Thank you, Kimberly H
Amber A.
Vehicle Make : Chevrolet
5 out of 5
7/22/2021
Everything was smooth and well done.
James G.
Vehicle Make : Hyundai
5 out of 5
7/14/2021
Amazing job, as always! It **** to need auto body work done, but you folks make the experience so much more pleasant. Thank you!
David R.
Vehicle Make : Ram
5 out of 5
6/25/2021
Very satisfied with the work done but completely anoyed by all the texts sent after for how my experience was. Please stop.
Brent S.
Vehicle Make : Hyundai
5 out of 5
6/19/2021
It was a very smooth and professional experience
Rebecca M.
Vehicle Make : Toyota
5 out of 5
6/10/2021
Andrea was wonderful to work with. We will definitely come back in the future!

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