Cascade Collision Repair - Lehi

Everything went great except that some damage occurred on the vehicles interior during the repair. it’s been over two weeks since I got my vehicle back and That damage has not been repaired despite several times that I’ve contacted your people about getting it fixed.

As always, top notch service and quality. Couldn’t be happier!

The whole experience with Cascade Collision Lehi was positive. They went above and beyond to help me.

You allowed the insurance company to take the vehicle when I was in the day before and we made a deal to remove the tires before they took the car. Not only did you allow them to take the car but you also allowed them to take the 4 summer tires I bought specifically to replace the winter tires that were currently on the vehicle. So I was out the value of the winter tires AND the summer tires I purchased. All you could say when you told me what happened was, “sorry but you did tell the office staff they could take the vehicle a day before”...yes, but the day after we made a deal to have them NOT take the vehicle. Kaylas ineffective communication with her office staff cost me over $****,000 and she would do nothing to fix it other than making excuses. I am exceptionally dissatisfied and the only thing that could possibly fix this is a check for $1000 which is the value of the 8 tires you took from me that I could not recover.

Did a great job, completed on time, thsnks

Their amazing. Everyone is so friendly and willing to help you. Very professional and caring. They keep you up to date with the progress and always true to find the best possible scenario for your situation.

Simply put you are the best we've used you on more than one occasion and you're the best your receptionist was absolutely friendly and very helpful

I loved having the text reminder of where the car was a in the process...thanks again.

Great communicating. Finished ahead of schedule. Looks like new.

The time the car would be done kept changing, although for the better, the texts and what the estimator told me were different.

Very satisfied! Beyond expectations!

Jesse was so kind and made my experience one that will bring me back if neeeded. Thank you again

Thank you guys so much for repairing my subaru. It's been a great car and with your help, it should continue to be one for years to come. The car looks great and was done sooner than expected. You definitely over deliver on your service.

It is the little things that make a big difference. From the moment a person steps into your shop your employees treat you like a king. They offer you a drink and treat you like you actually mean something. Then someone walks out with you and shows the pristine work that was completed. You answer all the questions with a smile. You do amazing work but it is your customer service that makes you the best Autobody shop in Utah.

The repair was great but several controls were not working. Once I started my car multiple alerts went off including: parking brake failure, front headlamp positioning and air bag alert. I would have expected someone to check these before delivering my car. Now I have to go back and wait for it. Not cool.

My car was done early, which was delightful. Michelle and Jesse were great! I secretly want to steal Michelle away to work with me! She's superb!!

Everything was excellent, it looks like a brand new car.

They did an amazing job!!! And very awesome to work with!

Have replied that my experience was awesome

They were fast and made an effort to fix our car in a timely manner. We were pleasantly surprised to find the car washed vacuumed and wipe down inside upon pick up.