Karen Z.
Vehicle Make : Hyundai
We appreciated the ongoing status updates throughout the process, and it was ready on time.
David O.
Vehicle Make : Vehicle
The quality of the workmanship was outstanding. Even better is the fact my wife was happy with the end product. I was kept informed and updated on the completion of my vehicle. I couldn't ask for much more.
Margo U.
Vehicle Make : Chevrolet
professional, timely, and highly skilled. Friendly and supportive staff, knowledgeable. Three times in 24 years I've had to use a body shop, they are the only ones. They draw from highly trained and qualified technicians and mechanics to get the job done, and done well.
Douglas G.
Vehicle Make : Ram
The only thing I can suggest is that before you return a vehicle to its owner, the car is complete. I had to return a couple of time to get work finished which cost me my wages for time missed from work. I know the insurance company pushes to complete but when you don’t have all the parts you should not return the vehicle. You guys did good work and Angelica was a pleasure to work with.
Susan T.
Vehicle Make : Volkswagen
All interactions were done quickly and smoothly. Friendly and personable staff seem to enjoy their jobs. Thanks.
Adoree N.
Vehicle Make : Honda
A retaining clip was apparantly broken before our accident so the bumper and fender do not line up correctly. I was told insurance would not cover it, but I'm sure the clip couldn't cost much and it would have been nice to get a call asking if I wanted to pay for a new one separately since it was apart in the first place. Now if I want to replace it I will be stuck paying for a bunch of unnecessary labor
Kathy P.
Vehicle Make : Nissan
Part arrived quickly & installation period was less than an hour. Very pleased width the work done.
**** S.
Vehicle Make : Subaru
Very nice service...
Mark S.
Vehicle Make : Ford
Cascade has repaired several of our cars after accidents. Unfortunately this time the Ford was totaled. Working with Cascade made the difficult process much easier.
Kathleen J.
Vehicle Make : Hyundai
The service was excellent. What was most appreciated with the communication with Megan and how we were updated throughout the process. Also, the car looks and runs great!!
Tonia F.
Vehicle Make : Subaru
very well done with quality parts.
**** M.
Vehicle Make : Ford
We brought the truck back with some paint runs and dry spots or debris under the paint. The door fitment is a little wonky, but not terrible
J Mauricio.
Vehicle Make : Honda
You all were very fast and efficient. And great at communication. Thanks for everything.
Brad C.
Vehicle Make : Jeep
The work was completed very well. There was a minor cosmetic flaw in one of the parts, and the Cascade technician pointed it out to me so I could decide whether I wanted it addressed. I appreciated that level of integrity and commitment to take care of customers.
Charles H.
Vehicle Make : Honda
Everyone was kind and hard working.
Jessica M.
Vehicle Make : Chevrolet
Fast, friendly and quality service.
Darreld M.
Vehicle Make : Chevrolet
Two weeks was too long.
Amille C.
Vehicle Make : Honda
Great job!
Jennifer M.
Vehicle Make : Toyota
Car looks as good as new. I appreciate the status updates from the staff. Even when there was a delay obtaining a part, I was promptly notified and kept updated. Thanks.
Jennie O.
Vehicle Make : Mazda
I appreciated the text updates and rental service on site. Thank you.
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