Abra Auto Body Repair of America - Meridian

Push pins are missing on the rear hatchback plastic piece and back seat footwell areas were left very dusty and someone left a piece of foam in the rear passenger footwell area. Other than that, everything looks good.

The car was originally returned to me without the full repair being completed. The Adjustor did not contact me at all and made a unilateral decision to waive my deductible by only completing the glass repair. I wasted part of my afternoon coming to pick up my car and clarify that I wanted the full repair completed and would have to come back a second time to finally receive my fully repaired vehicle. The final work was to my satisfaction. The customer service had some small room for improvement. I would recommend to text the work name and address upon request instead of only after paperwork is completed. I had difficulty and inconvenience finding the address of the location until a second call where an employee texted me the information I asked for. Also, I recommend to review the text string during a repair from start to finish to find ways to improve on communication. At one point I asked a specific question where I asked which of two options applied and my response was basically yes. In other words My question was not correctly reviewed nor responded to and required additional correspondence to get a clear answer.

I like their attention to detail and the great communication to keep me informed about how the work on my car was progressing. The repair is beautiful. If I didn't have pictures I would think it had never been hit. Thanks.

Kristian went above and beyond. Appreciate the quick an thorough service.

Returned our car in great condition! Thank you for the fast and wonderful service

I was very satisfied that Abra got my car back to me in one week with having a roof paint repair knowing that it would take a lot of time. the sales associate Christian was very very thorough and helpful in helping me understand what is needed to repair my car and provided me with suggestions for other repairs needed that I was not having done at that time

Well done

Very satisfied with all communications an every body we communicated with..happy with the serv ice an happy with the job well done!! Thank you!!

You were all great to work with. My suv looks amazing!!

I so enjoyed working with Abra! Everyone was super friendly and did an amazing job. Kristian handled my case like a pro and I would absolutely work with him again. 10/10 recommend bonus

Kristian was friendly and informative. I was kept up to date on the status of my vehicle. The job was completed and to my satisfaction.

I appreciated the text updates. Also much appreciated them doing a minor repair on my tailgate that I thought might require a new part but did not. Thanks!

Thus is the 3rd time they have fixed my car. I'm very happy with the work and the friendliness. IF someone hits my car in the future..I will be back! Thanks!

Abra went above and beyond what we expected. Very friendly and courteous. Great job getting our Camero looking new again!

The front desk lady was very pleasant and very good at customer service.

The work was magnificent. Kristian did such a great job from beginning to end with keeping me updated on progress. He even had the add an extra repair at my cost of course, but was very upfront as to cost before even ordering the repair.

Nice people,very accommodating, good communication throughout the repair, and was completed sooner than expected.

Great communication, willing to answer questions, and true to timeline. Very pleased with service and quality of work.

I really appreciated the e mail updates when my vehicle was being repaired. Very friendly staff. Thank you so much

Kristian & Judy were great....10 out of 10!