Sharron H.
Vehicle Make : Infiniti
Nice job, thanks!
Nick L.
Vehicle Make : Honda
Their customer service was great. They were very timely about keeping me in the loop about my cars status. The quality of work they do is excellent.
Preetha K.
Vehicle Make : Mazda
****) excellent customer service - you kept me updated AND my car came back cleaner than when I dropped it off! Everyone was also really nice.
2) Fast service - I did not expect my car back this quickly.
Diane L.
Vehicle Make : Toyota
Excellent customer service. Timing and easy. Thanks ‘n
Kim S.
Vehicle Make : Honda
You scheduled car rental and did the work on time. It was a pleasure
Casey C.
Vehicle Make : Subaru
Everything is good as far as I know, thank you!
Aditya K.
Vehicle Make : Honda
Good job
Victoria B.
Vehicle Make : Nissan
Thanks so much. My car looks fantastic and I was impressed with the level of communication and professionalism your employees displayed. I’d highly recommend your services!
Phillip B.
Vehicle Make : Nissan
Very professional approach, went above and beyond to produce great end product. My car looks fabulous!
Gerald B.
Vehicle Make : Toyota
mel was great to work with. he explained everything. the receptionist was fine as well. car looks great.
Dana V.
Vehicle Make : Subaru
Melvin was outstanding to work with during the entire process. He provided me and the insurance company with a clean quote, was extremely professional with explanations, and provided continuous updates throughout the repair process. Everyone that worked on the car did a great job because the end result looks fantastic. The car legitamitely looks brand new again. Many thanks. Will highly recommend Abra and Mel specifically at every opportunity in the future.
Cheers,
Dana
Elizabeth G.
Vehicle Make : Honda
My car looks great! Don was extremely helpful with this process and keeping me updated along the way. Thank you! Liz
Caitlin D.
Vehicle Make : Kia
Absolutely wonderful staff/team. It was such a pleasure working with you guys, from estimate to appointment to picking up my car which looks better than brand new.
George D.
Vehicle Make : Honda
Awesome customer service, nice work, quick turnaround. This is why I chose Abra
Jack W.
Vehicle Make : Toyota
All was good
Amy C.
Vehicle Make : Toyota
Thanks for a smooth repair process. I appreciate that Evonne made my car rental arrangements and Don was very communicative about what was happening and when.
Jocelyn P.
Vehicle Make : Subaru
I was pleased with the overall result but not with the process. I felt like I had to argue with Melvin about whether a particular repair was accident related, and he appeared to be defensive about missing the damage in his initial estimate. He indicated that he would provide information to the insurance company and they would decide. His note describing the conversation with the insurance company seemed very one-sided and made it seem like I was a crazy person. I was able to provide photographs of the accident to my insurance company— which I also showed Melvin— and they agreed the damage to my car was accident related. It was frustrating to feel like Melvin was not on my team. He was fine to work with otherwise and very polite.
Erin L.
Vehicle Make : Mazda
Don and Co. were all super friendly and easy to work with.
Richard F.
Vehicle Make : Subaru
Good communications. Friendly folks. Car came back looking great.
Jannie H.
Vehicle Make : Nissan
Melvin was wonderful. Evonne was super fast in setting up my paperwork too. Thanks for being so easy to work with and communicative along the way.
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