Kaitlyn E.
Vehicle Make : Volkswagen
Great experience! Abra worked with my difficult schedule to fit me in. Nick and everyone there were very helpful! Thank you
Benjamin H.
Vehicle Make : Subaru
Amazing job by nick and the team!!
Sedrick W.
Vehicle Make : Mazda
Loved the daily follow up about my car repair status.
Lonnie L.
Vehicle Make : Chrysler
Everyone I dealt with was very friendly & courteous. They all made an unpleasant experience easier. I did want to say that I thought you have an extremely nice, polite young man who gave me rides on two occasions. I’m sorry to say I didn’t catch his name but he’s a good conversationalist & a defensive driver.
Merrilee A.
Vehicle Make : Ford
Thanks to Daniel C for the super fast response time anytime I had a question.
David B.
Vehicle Make : Toyota
Communication of progress was poor. Estimator was fired and caused delay.
Maria C.
Vehicle Make : Hyundai
Friendly staff.
Jasmine J.
Vehicle Make : Kia
Everyone was very kind & professional. Thank you
Patrizia M.
Vehicle Make : Honda
Sam was wonderful! The staff is very competent.
Michael M.
Vehicle Make : Mazda
The ladies at your front counter are so polite I called to say I was going to be there after 5:30!cause I do daycare and they said no worries we will wait .
Sarah K.
Vehicle Make : Chevrolet
Very helfpul
Benjamin O.
Vehicle Make : Ford
The updates were very helpful. The checkout process could be streamlined. Overall friendly service and the vehicle looks great.
Lynn S.
Vehicle Make : Honda
Good work, on time (early) delivery and great staff. Thanks
Rolando G.
Vehicle Make : Scion
The job quality was awesome very nice finish and everything was ok, beside the staff were so nice and helpful, in my case the Abra auto shop of Beaverton was the one take care of my car, I want to thanks them in special to Daniel who was so helpful and friendly.
Thanks all for taking care of my car and the good job done
Heidi B.
Vehicle Make : Honda
I found a piece of interior moulding sitting on the floor in the back, along with the clips. Other than that, it was really good.
Stuart T.
Vehicle Make : Lexus
Great experience from beginning to end! Thank you
Steven P.
Vehicle Make : BMW
Communication was frequent and cheerful, but vague. Coming along nicely, looking good, etc didn’t tell me when it would be done. Then a text said it was done, but when I called the next day it was not ready for pickup. Then I was not called when it was ready later that day, costing me extra rental car expenses.
At pickup time, there was black goop all over the bumper that needed to be removed, and I found part of the repair (a dented part of the exhaust system) was overlooked, which means a second appointment will need to be scheduled.
The repairs that were done look good. The other issues made the overall experience frustrating.
Rebecca C.
Vehicle Make : Ford
Everyone was very kind and communication was great. Even when texting didn't work, Nick called me to keep me up to date with the repairs to my car. And while things didn't run as smoothly as they could (only with a couple parts) I was updated with timelines and didn't ever worry about what was happening. Was a nice piece of mind.
Harrison M.
Vehicle Make : Audi
communication during process was horrible and final job was very poor.. car has to go back to fix .. very dissapointed in quality of repair
Adam S.
Vehicle Make : Toyota
Great communication...kept us informed.
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