Abra Auto Body Repair of America - Tigard

Completed when they said it would be.

Everything was handled professionally and efficiently. Thank you to everyone at Kassel especially Ben who worked directly with me and Dafwci to handle all the details. Convenient to have Enterprise right there too. Enabled to get back to work and other life details. Thank you again

David Huang was great and I liked the pick up and drop off service.

The repair was great but I am disappointed with the level of communication I received. When I dropped of my car on Tuesday, April 11 Nick told me he would email me updates every Monday, Wednesday and Friday. I hadn't heard anything from him and emailed him Friday, April 14 yo give an updated claim number and insurance contact information. I did not receive a response to this email. Tuesday, April 18th I received a call, not from Nick, saying that "someone" mentioned my claim would be going through Country insurance. I was informed at this time that Nick was no longer handling my car. It would have been nice to be told that ahead of time. On the 18th you were waiting for insurance information to get started even though I already provided it. This started moving after that but I had to call to get an update. After April 19th David was good about keeping me updated. I wish reasonable expectations were set and if Nick was no longer the one tasked with my car it would have been nice if he had forwarded my email to David and at least let me know why he wasn't giving me the updates he said he would.

Amazing job my car looks GORGEOUS. Staff is all very friendly and helpful. Extremely pleased with the entire experience

Excellent service! Thank you!!

Service was excellent and employees were friendly

Fantastic, professional, through

10 out of 10!!!

Everything went great.

Nice communication from Ben. Nice that you could return my rental car to Enterprise. Car looks great, thanks.

Great service. Nice people!

The repair was completed on time and restored my vehicle to it's previous condition.

Kadel's has always treated me and my cars very well. I love how you coordinate with my insurance and Enterprise car rental to make every as easy as possible for me. I would totally recommend you.

First class treatment from start to finish.

Your communications updates are superior.

I particularly appreciated the customer-centric focus of the entire staff. They exhibit a culture of professionalism

Sending letter

Ben Kitchell is an excellent customer service and best communication. We're very pleased about him. Thank you Ben.

Keep looks great!