Abra Auto Body Repair of America - Tigard

The body work to my vehicle was fine; however, the paint work left much to be desired. Specifically, when the car was first brought to me there was a small bubble right in the center of the repair work. The vehicle was taken back into the shop and the spot "buffed out". When I got the car home and could further inspect the work in the shade rather in the direct sun glare light at the time of delivery, I found further defects in the paint job: over sprays of primer on adjoining glass and body parts, a small tear in the rubber seal surrounding the rear window damaged when the window was removed, and an original paint scuff when the window was removed. I took the the car back in when the shop open the next day, resulting in Abra keeping the car another day to repair the paintshop damage. Even then I discovered a small scratch above the rear window when the vehicle was brought out to me following the "second repair", which was taken back in the shop to buff out. Quality control in the paint shop[ appears to be nonexistent.

David Huang was great, answered all my questions and did every thing I asked.

Hi, My recent experience with ABRA was most satisfying. From initial estimate to pick up, I was treated courteously, promptly and received email updates daily. Many thanks to: Summer, Natalie, David, Ben and others, whose names I unfortunately have forgotten. Also, your arrangements with Enterprise Car Rentals went seamlessly. We've done business with Kadel's/ABRA for years and you continue to perform admirably. Well done! Dave and Nelleke Kline

Office team was great, friendly and efficient. Ben was so sweet to vacuum my car too.

The person managing my repair was great and kept me informed of progress. The emails from ABRA were not helpful at times. I appreciated the emails with status on my vehicle. The emails saying nothing except.... 'we got you covered' or 'you're in good hands' without details on my vehicle were annoying and more spam in an already spam-filled environment. For future, please send emails for specific updates about vehicle status only.

The service was great and completed on schedule. Every employee I came in contact with was professional, knowledgeable and pleasant. All and all it was a good experience. Thank you.

Thanks so much for returning my car back better than ever. You even vacuumed the trunk! And Samantha Holt was very professional and easy to work with.

Good communication throughout, very satisfied.

The experience I had with Ben Kitchell,and the ladies in the front office,when I first came for an estimate was very positive.They were friendly, helpful,and professional. This continued with emails and updates till the repair of my car which was done in **** week. Samantha was the last staff member I met when I picked up my car.She explained the repair and work that was done on my Mazda. What a GREAT TEAM! I thank you all, for your work ethic,professionalism and friendliness. You can be sure, I will be your walking and talking advertisement. Sincerely, Myrna B

Ben was great to work with. 10/10 would revisit ABRA

I would like to appreciate your prompt and polite job. Thank you!

Just got my vehical back from repair, found a couple area I wasn't satisfied, one area was not line up

The body work and paint on our car are exceptional. Just as important, your customer service was excellent. Samantha kept us informed on every step with daily email progress reports. We've lived here for 26 years but never needed a body shop. I am thrilled we selected you to repair our car. You operate a wonderful company and Samantha made it all work for us.

Your Staffs, very kind, polite and professional. But if you have little bigger space for parking would be nice. I strongly recommend to my friends and neighbors. Thank you for your wonderful Inf, and service.

Great service. Right on top of everything. Thank you

We are completely satisfied. The lady in front office and our service tech we're extremely nice and helpful. Really appreciate having the car done in time for our trip. Thank You

Thank you!!! Good job!!

The work that the Team at Kadels did on my Tahoe Was nothing short of amazing! It looks like it just Came off the showroom floor of a new car dealership! The Team at Kadels were very courteous and helpful Through every stage in the repair process. I had the Pleasure of meeting everyone on the Team including the General Manager Ryan, the paint Technician, and Rebuild technician Rick who performed magic on turning my extensively damaged vehicle into a beautifuly finished Master piece! I've always trusted Kadels over the years For any body and paint work and they have always done An outstanding job. This repair far exceeded my expectation. High five to the Team at Kadels!!

Thanks!

All of the workers and staff at kadels have always been very helpful and nice to me and they do an excellent job on my vehicle. I will spread the word about the excellent customer service and repairs from kadels Thank you so much! Shonda T