Sulima M.
Vehicle Make : Toyota
There were a number of extenuating circumstances that complicated the timely delivery of my car on Friday, causing me to have to continue to rent a car (at my own expense). When I expressed my frustration to Natalie, she handled it like a real pro! Abra offered to cover the additional weekend rental, and I can tell you this made all the difference in the world to me. And besides that, the quality of the work was excellent. Your techs were even able to 'pop out' a dent in my front bumper. I would prefer not to need your services in the future, but if I do, you can be sure you will be my choice. And hang on to Natalie. She's a keeper, for sure!
Peter G.
Vehicle Make : Chevrolet
I would have appreciated some touch up paint, given it was mixed and I’m sure available. The number of days seemed excessive. 4 full working days after reports of going to paint. I understand estimates are provided from a guide, but given that my bumper guard was removed and reshaped before end of business on the day of drop off (10am) leads me to believe the number of hours spent on my vehicle were significantly below estimate and no adjustment was made, resulting in unjust profit to Abra.
Marcus J.
Vehicle Make : Subaru
David was amazing, he updated us through the entire process and was extremely pleasant to work with! Definitely will be coming to Abra in Tigard if I ever need a body shop again. Thank you for the amazing customer service!
Allison D.
Vehicle Make : Subaru
Overall, my experience was great, though I wish Subaru hadn't take so long to get a working part, but that wasn't ABRA's fault. I appreciate that I got regular updates and that the office staff quickly got my paperwork together when I came in earlier than expected to pick up my car. A couple things: the automated email updates are not helpful, they don't actually give me any information about my car, only the emails from an actually ABRA employee were helpful. When a customer comes to pick up their finished car, please park it in an area that's easy to get out of! My car wasn't completely blocked in, but it took some maneuvering to get it out, and we don't want to risk causing damage after the car was just fixed. Thanks! Overall, was quite satisfied with ABRA.
Sarah P.
Vehicle Make : Ford
They did a great job from beginning to end. Thanks so much for the cute texts.
Jack O.
Vehicle Make : Chevrolet
Every person I worked with gave 100% to the team!
Summer B.
Vehicle Make : Nissan
I would like to say thank you to all the hard workers that put time in fixing my car.
Mary Ellen.
Vehicle Make : Volkswagen
Super experience.
Ralph D.
Vehicle Make : Chevrolet
Good Job Team !! Thanks Ralph
Lynn R.
Vehicle Make : Subaru
Excellent service!!!
Laurence U.
Vehicle Make : Acura
Just great service. Driver’s seat position memory no longer functioning but I am certain the shop will fix it next week.
Ryleigh C.
Vehicle Make : Hyundai
My car looks great! I really appreciated getting updates about my car as it was being fixed. ABRA made this process extremely easy and stress free for me. I’m also very thankful that they returned my car very clean! Thanks!
Bert W.
Vehicle Make : Lexus
Very happy with service and communication
Trisha B.
Vehicle Make : Dodge
Very smooth all the way through
Bonnie F.
Vehicle Make : Toyota
I need to bring it back in to fix the driver side turn signal light and the passenger side fog light as they both don't work
Douglas D.
Vehicle Make : Toyota
The car looks great
James E.
Vehicle Make : Lexus
I appreciate the good work and willingness to meet my time frame today
Joyce R.
Vehicle Make : Honda
Ben was amazing!!
Carolyn K.
Vehicle Make : Subaru
David was very professional and friendly at the Tigard location telling me what would be done and keeping me informed of our car repairs status. Happy with the repair work looks like it did before the accident.
Virginia B.
Vehicle Make : Mitsubishi
Abra team were great and the office ladies are super.
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