Abra Auto Body Repair of America - Salem North

Everything went smoothly. Great customer service, and very knowledgeable

Fast and friendly service

Very friendly workers .wonderful communication

I was very satisfied with how fast and efficient ABRA was while taking care of my Nissan, not only did they quickly get the job done but they communicated with me about it very well and also when I picked it up they had vacuumed the inside of my car out as well. I will always choose ABRA over any other autobody shop. They were also very kind and polite and my car looks amazing!

I think his name was Michael at the Abra on commercial in Salem, OR and he was amazing to work with!!!

Michael and Kevin provided excellent customer service from the initial estimate through delivery of my vehicle. The technicians did a great job- the car looks fantastic! I really appreciate the honest and courteous service. I will highly recommend Abra to anyone I know in need of your services!

Awesome job

Still have issues with tire losing air. Got car back yesterday and had to put air in tire before leaving for work today.

Michael, Jill and Kevin were very helpful and very professional. Thank you very much for your friendly smiles as you made us feel we were being well taken care of!

Excellent customer service. Daily communication with progress reports. Car washed and cleaned when I picked it up. Michael was so professional and polite. He is exceptional. Good people skills! I will recommend Abra whenever I have a chance. Thank you!

Best customer service ever!

Mike was an excellent rep for the repair.

Excellent work.

After getting my car went to store got back into my car and it started put it in reverse then it stalled for 25 minutes before starting again. I feel ABRA and geico work to closely so cars don’t actually have to be fixed. When some chick decides to ram into my car by putting her car in reverse in a drive thru. So once again I lose.

Work was done in a timely fashion and I was kept informed through the claim process. Thank you for your promt and efficient service!

Super nice people and my car looks great. However, there is a cut/tear in the window molding. I will have to bring the car back.

I was very satisfied with the work but more so with the way I was treated And the courtesy of the people who helped me. Especially Michael who kept me informed about what was happening each day. It meant a lot to know I wasn’t just someone with a repair job but a person and they cared that I was taken care of and treated well. I appreciated that and will use ABRA again if I need work done. The car looks great and they did a good job on it , I am very happy about it .

10/10. Followed up with me frequently and was friendly the whole time

Fully satisfied. Thank you

I walked in to pick up my car and the receptionist was not very friendly to start. I had advised Garrett what time I would be there so they could have my car ready for me. I waited almost 5 minutes for my car to be brought to me, no offer to help transfer anything from my rental to my car. Did not go over my repairs with me or walk around the car with me. I was literally hand an envelope with my paperwork in it that would explain everything is what I was told by the receptionist. I was taken back because my initial appointment I was treated amazingly and I felt good about leaving my car to be repaired. The pick up process was completely opposite and I feel it should be just as important of not more important than the dropping my car off process. So I now get to read what was repaired on my car instead of being shown so that I understand what the paperwork states and can know exactly what was done. I know what some of the items are on the paperwork but not all, so I am pretty much left in the dark. I do know that if I am not 100% satisfied and if there is a problem that I have a lifetime guarantee as long as I have my car, so that is refreshing.